Delivery and installation of white goods and kitchen appliances

• We'll place your product level in the desired spot.
• We'll connect the product.
• We'll take the packaging with us.
• We'll take your old appliance with us from the spot where you used it.
• We won't leave until everything works. Promised.

Yes. Our delivery driver can take a product of a comparable size. Prepare a few things yourself:

• Empty, clean, and dry your product.
• Is it a washing machine or dryer? Unplug the hoses. Watch the instruction video to see how to do this.
• Make sure it's ready at the front door. If you chose to have your product installed and connected, we'll take your old product from the place where you were using it.

During the delivery, you can give your old product to us for free. If the product isn't ready yet, we can come back on another day for € 50.

PostNL can take your small kitchen appliances if they're ready at the front door. Pack up the product in a box with a shipping label. You can find how to do this here.

We'll carry your product to just past the front door. Do you live in an apartment? We'll carry your appliance to the 4th floor via the stairs. With the elevator, no floor is too high. Check if our delivery driver can fit through all doorways, hallways, and the stairwell with the product.

Delivery with extra (installation) service
Did you choose one of our services? We'll carry your product to any desired spot in your house and connect it there for you. If the service is available, you can add it to your order on the page of your chosen product.

We only deliver heavy products like an American fridge to the ground floor.

We offer various extra services for the delivery. You can view and choose these on the page of your chosen product. You can find the costs of an extra service on that page.

Connection service for washing machines and dryers

• We'll put your washing machine, dryer, or washer dryer combination where you want it and connect it right away. Even if you have a pull switch.
• We'll take your old appliance with us for free from where you used it. Make sure to disconnect it and clean it in advance. In this video, you can see how you can do this.
• If you have a washing machine and a dryer, we'll place them on top of each other with the help of a stacking kit.

Build-in service for kitchen appliances

• We'll place your product in the desired spot at spirit level in your house and connect it.
• We'll build-in your product and install the front panel for your fridge or dishwasher, for example.
• For some products, we'll also change the standard door direction for you.
• We'll take out your old product for free and take it wth us.

Doorstep delivery If you don't choose a service, you receive doorstep delivery. We’ll deliver the product to just over the doorstep of your house. Do you live in an apartment building and don't you have an elevator? We deliver up to the 4th floor. We can't lift American fridges up the stairs due to their size and weight. We'll take your old appliance with use for free if it's empty, clean, and ready at the front door.

Delivery on the Wadden Islands Unfortunately, our extra services aren't available on the Wadden Islands. Our delivery partner will deliver your order there.

Yes, you choose the build-in service on the page of your chosen product or in the shopping cart. There, you can also see the costs of the extra services. Isn't there an extra service on the page? We don't build in this product.

We offer the next build in services:

• Dishwashers
• Fridges
• American fridges
• Freezers
• Ovens
• Microwaves

Unfortunately, our build-in service isn't available on the Wadden islands. Our delivery partner will deliver your order there.

You can choose a delivery day that suits you for each product when you place an order. We delivery on any day, also on Sunday.

For most products delivered by our own delivery service, you can also choose a time slot that suits you best. You have the following options:

Morning: delivery between 07:30 and 12:00 (between 09:00 and 13:00 on Sunday)

Evening: delivery between 17:00 and 22:00 (this option isn't available on Sunday) These time slots come with a fee between € 9 and € 39, depending on your chosen delivery day and delivery moment.

You can also choose free delivery:

Whole day: delivery between 07:30 and 22:00 (between 09:00 and 18:00 on Sunday) You can choose a time slot when you place your order, in the step after your shopping cart. After you plan the delivery, you can't change the time slot anymore.

For smaller packages that are delivered by PostNL, you can choose standard delivery between 08:00 and 22:00 (between 11:00 and 19:00 on Sunday,) or evening delivery between 18:00 and 22:00 (€ 0.99).

Delivery without extra services

We'll lift your product until just at your front door. Do you live in an apartment? We'll lift your appliance to the 4th floor via the stairs. With an elevator, no floor is too high. Make sure our delivery driver can pass through all door posts, hallways, and the stairwell if necessary. Do you want us to pick up your old appliance? Put it next to your front door and read our DIY tips on how to place and connect your product.

Delivery with extra connection service Prepare for a safe delivery of your product by following the following rules:

• Does your product need to be connected to the drain? Check if you have a drain pipe and whether it's at least 15cm long. Isn't that the case? Make sure this is resolved before the installation
• You need a Y-piece if you want to connect 2 drain hoses to the same drain at once. For example, if you want the washing machine and dryer to be side by side. You can order this Y-piece together with your washing machine and dryer.
• Check whether our delivery driver can fit the product through all doorposts, hallways, and the stairwell. Make sure that the product fits in the installation site.
• Do you have an old product that we’ll pick up for you? Disconnect it.

Delivery with build-in service Are we going to build-in your product for you? Check before you order:

• You can check whether the front panel and the existing niche are suitable for your new dishwasher here. Don't have a front panel? Make sure to get one the installation.
• Make sure your old dishwasher isn't glued to the floor, countertop, or adjacent kitchen cabinets.
• Don't you have a supply tap close to the installation site or is it calcified or corroded? Don't you have a drain pipe or is it shorter than 15cm? Make sure this is resolved before the installation.
• Check whether there's electricity already. If not, please contact an electrician before the installation.
• Check whether our delivery driver can fit the product through all doorposts, hallways, and the stairwell. Make sure that the product fits in the installation site.
• Clean your old built-in product. We'll take it out for you and we'll take it with us for free if you selected this free service.

• You can check whether the front panel and the existing niche are suitable for your new dishwasher here. Don't have a front panel? Make sure to get one the installation.
• Make sure your old product isn't glued to the floor, counter, or adjacent kitchen cabinets.
• Don't have a supply tap close to the installation site or is it calcified or corroded? Don't have a drain pipe or is it shorter than 15cm? Make sure this is resolved before the installation.
• Check whether there's electricity already. If not, please contact an electrician before the installation..
• Check whether our delivery driver can fit the dishwasher through all doorposts, hallways, and the stairwell. Make sure that the product fits in the installation site.
• Clean your old built-in product. We'll take it out for you and we'll take it with us for free if you selected this free service.