Delivery and installation of white goods and kitchen appliances

• We place your product at spirit level where you like.
• We connect your product.
• We take the packaging back with us.
• We take your old product back with us from the place where you were using it.
• We don't leave until everything works. Promise.

Yes. CoolblueDelivers can take a product of a comparable size. Make sure your product is ready at the front door:

• Empty, clean, and dry your product.
• Is it a washing machine or dryer? Unplug the hoses. Watch the instruction video to see how to do this.
• Make sure it's ready at the front door. If you chose to have your product installed and connected, we'll take your old product from the place where you were using it.

During the delivery, you can give your old product to us for free. If the product isn't ready yet, we can come back on another day for € 50.

PostNL can take your small kitchen appliances if they're ready at the front door. Pack up the product in a box with a shipping label. You can find how to do this here.

We'll carry your product to just past the front door. Do you live in an apartment? We'll carry your appliance to the 4th floor via the stairs. With the elevator, no floor is too high.

Delivery with extra (installation) service Did you choose one of our services? We'll carry your product to any desired spot in your house and connect it there for you. If the service is available, you can add it to your order on the page of your chosen product.

We only deliver heavy products like an American fridge to the ground floor.

That differs per product. You can select the extra services on the page of the product you've chosen. You can also see the costs of the extra services there. Unfortunately, not all installation services are available if there's a large demand.

Washing machines and dryers

• We can place your washing machine, dryer, or washer dryer combination in the desired spot and connect it for you as well.
• If you have a washing machine and dryer, we can place them on top of each other using a stacking kit.
• If you have a pull switch and water connector, we can connect your appliance and disconnect the old one for you.
• For some products, we also change the door direction for you by default.
• We'll take your old product with us for free. We do ask you to disconnect and clean it in advance. In this video, you can see how to do that. If you ordered the extra connection service, we'll take the old product from the place it was installed in. If you didn't order this service, we'll take your old product with us if it's ready at the front door.

Dishwashers, fridges, and freezers

• We'll place your product in the desired spot in the house, level it, and connect it.
• We'll build in your product and we'll install the front panel.
• We'll take your old product with us for free if you've emptied and cleaned it. If you've selected build-in service, we'll also take out the old product for you. If you didn't select this service, we ask you to take out the appliance yourself and place it near the front door so we can take it with us.

Ovens and microwaves

• We'll place your product in the desired spot in the house, level it, and connect it.
• We'll build in your product at the desired spot and remove your old appliance.
• We'll take your old product with us for free if you've emptied and cleaned it. If you chose the build-in service, we'll also take out the old product for you. If you didn't, we ask you to place it next to the front door yourself so that we can take it with us.

On the Wadden Islands, you can't use our installation service. That's because our delivery partner will deliver your product.

Yes, you choose the build-in service on the page of your chosen product or in the shopping cart. You can also see the costs of the extra services there. Isn't there an extra service on the page? Then we don't build in this product.

We offer the next build in services:

• Dishwashers
• Fridges
• American fridges
• Freezers
• Ovens
• Microwaves

Unfortunately, our build-in service isn't available on the Wadden islands. Our delivery partner will deliver your order there.

You can choose a delivery day that suits you for each product when you place an order. We delivery on any day, also on Sunday.

For most products delivered by our own delivery service, you can also choose a time slot that suits you best. You have the following options:

Morning: delivery between 07:30 and 12:00 (between 09:00 and 13:00 on Sunday)

Evening: delivery between 17:00 and 22:00 (this option isn't available on Sunday) These time slots come with a fee between € 9 and € 39, depending on your chosen delivery day and delivery moment.

You can also choose free delivery:

Whole day: delivery between 07:30 and 22:00 (between 09:00 and 18:00 on Sunday) You can choose a time slot when you place your order, in the step after your shopping cart. After you plan the delivery, you can't change the time slot anymore.

For smaller packages that are delivered by PostNL, you can choose standard delivery between 08:00 and 22:00 (between 11:00 and 19:00 on Sunday,) or evening delivery between 18:00 and 22:00 (€ 0.99).

Delivery without extra services

We'll lift your product until just at your front door. Do you live in an apartment? We'll lift your appliance to the 4th floor via the stairs. With an elevator, no floor is too high. Make sure our delivery driver can pass through all door posts, hallways, and the stairwell (if necessary). Do you want us to pick up your old appliance? Put it next to your front door and read our DIY tips on how to place and connect your product.

Delivery with extra connection service Prepare for a safe delivery of your product by following the following rules:

• Does your product need to be connected to the drain? Check if you have a drain pipe and whether it's at least 15cm long. Isn't that the case? Make sure this is resolved before the installation
• Check whether our delivery driver can fit the product through all doorposts, hallways, and the stairwell. Make sure that the product fits in the installation site.
• Do you have an old product that we’ll pick up for you? Disconnect it.

Delivery with build-in service Are we going to build-in your product for you? Check before you order:

• You can check whether the front panel and the existing niche are suitable for your new dishwasher here. Don't have a front panel? Make sure to get one the installation.
• Make sure your old dishwasher isn't glued to the floor, countertop, or adjacent kitchen cabinets.
• Don't you have a supply tap close to the installation site or is it calcified or corroded? Don't you have a drain pipe or is it shorter than 15cm? Make sure this is resolved before the installation.
• Check whether there's electricity already. If not, please contact an electrician before the installation.
• Check whether our delivery driver can fit the product through all doorposts, hallways, and the stairwell. Make sure that the product fits in the installation site.
• Clean your old built-in product. We'll take it out for you and we'll take it with us for free if you selected this free service.

• You can check whether the front panel and the existing niche are suitable for your new dishwasher here. Don't have a front panel? Make sure to get one the installation.
• Make sure your old product isn't glued to the floor, counter, or adjacent kitchen cabinets.
• Don't have a supply tap close to the installation site or is it calcified or corroded? Don't have a drain pipe or is it shorter than 15cm? Make sure this is resolved before the installation.
• Check whether there's electricity already. If not, please contact an electrician before the installation..
• Check whether our delivery driver can fit the dishwasher through all doorposts, hallways, and the stairwell. Make sure that the product fits in the installation site.
• Clean your old built-in product. We'll take it out for you and we'll take it with us for free if you selected this free service.