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Coolblue home

White goods repairs

Repairs by our own technicians.
A fixed base rate of € 89
You'll receive a € 40 discount on a new product if you can't repair your current appliance.

White goods repairs

Mend to be.
Repairs by our own technicians.
A fixed base rate of € 89
You'll receive a € 40 discount on a new product if you can't repair your current appliance.

Register your repairs

Do you want to register a repair? You can do this quickly and easily via the following steps:

  • Check whether we repair your product type and whether we do this in your region. You can find this information in the FAQs.
  • Register your repairs via the form.
  • Choose your preferred days. That way, we can plan your repair when it suits you.
  • Do we need extra information? We'll contact you via phone or email.
  • Receive a confirmation email with all the information once the appointment is made.

Frequently asked questions

Frequently asked questions Frequently given answers.
Frequently asked questions Frequently given answers.

What does Coolblue repair?

Coolblue repairs all washing machines, dryers, and washer dryer combinations, except for the ones by Miele. For dishwashers, we repair appliances from Bosch, Siemens, AEG, Zanussi, Beko, and Whirlpool. Didn't you buy your product at Coolblue? No problem.

Where does Coolblue repair?

We do repairs in a large part of the Netherlands, just not on the Wadden Islands, the Kop van Noord-Holland, Walcheren, Noord/Zuid-Beveland, and Zeeuws-Vlaanderen. We don't do repairs in Belgium.

What do repairs at Coolblue cost?

For € 89, our technician will identify the problem at your house and make a quote. That way, you know exactly what it'll cost when we continue with your repair. The quote contains the costs for new parts and the costs for the diagnosis and repair done by the technician. This is € 29.50 per 15 minutes. Most repairs are done within 30 minutes and you'll always get a 3-month warranty on the repair. Do you have a subscription or an insured product from Coolblue? Your repair is free.

What if they can't fix my appliance?

Does our technician determine repairs are impossible or don't you agree with the extra costs? You'll only have to pay the base fee of € 89 and will receive a discount of € 40 on a new appliance.

What if my appliance is still covered by the manufacturer's warranty?

Did you buy your product at Coolblue? Go to your account and click on 'Returns and repairs'. Register your repair here. Didn't you buy your product at Coolblue? Contact the supplier or store where you bought your appliance.

Can I change or cancel a repair appointment?

Did you already make an appointment with us you want to change or cancel? You can let us know via our form. You'll receive this link in the confirmation email as well. You can change or cancel an appointment free of charge.

Solve errors yourself

Error on a washing machine

Solve washing machine errors yourself

Does an error code appear on the washing machine? Something's going wrong. You can often easily solve the error yourself. For example, you can clean the drain filter yourself. We'll explain what the solutions are for the most common errors per brand.

Error on a dryer

Solve dryer errors yourself

No one likes a dryer error. Luckily, you can solve most error codes yourself. For example, you can remove a sock that's stuck or clean the condensation drain hose. We'll also explain most solutions per brand.

Error on a dishwasher

Solve dishwasher errors yourself

Isn't your dishwasher working? It's probably an error, which you can often solve yourself. For example, you can easily remove kinks from the supply hose or clean a blocked filter. We'll list all the solutions for you.

Questions?

Do you have a question about your repair or do you prefer to call or send an email? Call 010 742 13 91 or send an email to witgoedreparatie@coolblue.nl. You'll get in contact with one of our employees who'll help you.

Caitlin
Article by:
Caitlin Washing Machine Expert.
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