Subscriptions

With a Coolblue subscription, you get a high-quality product that always works for a fixed amount per month. With free repairs or replacements, so you're never without one. After 1 year, you can cancel the subscription for free. We'll then pick up the product again, because it remains Coolblue's property. A subscription isn't a form of payment.

Yes. After 12 months of renting, you can buy your subscription product. Contact our customer service to find out what the price for your product is.

We'll calculate the purchase price based on the current value. Because a subscription at Coolblue is a type of renting and not payment in installments, the paid months of rent aren't deducted from the purchase price.

View the subscriptions page to see all products you can take out a subscription on at Coolblue. Found your product? Go the to product page of that product and choose 'as a subscription' at the top of the page for the order type. Then follow the steps starting at the shopping cart.

When you order, you'll get an automatic test. If you pass this test, you just have to pay a one-time subscription fee when you check out. We'll then deliver the product at your chosen time. After that, the subscription debit will happen every month around the 29th.

Wasn't your product delivered and want to cancel your order? You can do so in your My Coolblue account. Want to change your order? Contact our customer service.

If you order a product with a subscription, you have to make a one-time payment (€ 49 to € 149). After that, you pay a fixed amount per month via direct debit. The amount of the monthly amount differs per product. We'll charge the subscription costs to your account around the 29th of each month. A subscription month at Coolblue runs from the 27th to the 26th of the next month, and you always pay the lease of your product 1 month in advance.

A subscription at Coolblue runs for at least 12 months. After these 12 months, the contract will continue to run as long as you want it to. You can then cancel it every month, free of charge.

A subscription isn't a way to pay off a machine. The product remains Coolbue's property. After the first 12 months, it's possible to buy the product from us. Contact our customer service for this. They can offer you a purchasing option at your request.

You can do this by contacting our customer service. Do this within 14 days before we can collect your product. We'll make an appointment and pick up your product.

You can also cancel free of charge after 12 months and during the satisfaction guarantee. This is 30 days after taking out your subscription. Want to cancel your contract in between? That's possible, but you'll have to pay the remaining months of the first contract year. During the term, you can transfer your contract to someone else free of charge.

Because you also pay for the days between receiving your product and the start date of the invoice period. We're happy to explain how this works using an example.

Unfortunately, you can't benefit from cashbacks, discounts, or free products with a subscription.

Send an email to  abonnementen@coolblue.nl with the order number. We need the following information from the new owner:

• Name
• Address
• Date of birth
• Email address
• Phone number

The person that's taking over your contract will receive an IDEAL payment request of €0.01 within 3 working days. After paying this payment request, the transfer is done. From this point on, the installment amount is debited from the new bank account number every month.

If your product with a subscription breaks, you can contact our customer service. We'll make sure it's repaired or replaced. No need to worry about warranty terms and repair costs. For white goods and large kitchen appliances, it'll take no longer than 48 hours.

The costs for a subscription will be debited from your bank account automatically every month. Want to change your bank account number? You can do so easily by sending an email to klantenservice@coolblue.nl.

Email your new address and your order number to abonnementen@coolblue.nl. This way, we'll know where to pick up your product when your subscription is finished. You can move your product with Coolblue subscription yourself.