Order as a business customer
As a business customer, do I get a discount on my orders?
We're happy to make a quote. This requires a minimum order value of € 1000 excluding VAT or a minimum of 4 units of the same product.
Can I place an order on credit?
Yes, you can. To pay on account, you have to have been registered with the Chamber of Commerce for at least 1 year and have at least 9 employees. Contact Coolblue Business for a credit request. This request takes about 1 working day. As soon as your credit request is approved, you can choose the payment option 'pay on account' on the payment method page. This way, you can also easily place an order in the weekend or evening.
Can I order on credit?
As a Business customer, you can place orders on credit and pay afterwards. You have to be registered at the KBO for at least 1 year and have at least 9 employees. Contact Coolblue Business for a credit application. A credit application takes 1 working day at the most.
Can I order products without VAT?
No. Coolblue always invoices with Dutch VAT. When your company is liable for VAT, this VAT can be reclaimed via the VAT return. In a few select cases, we don't charge VAT, or we transfer the VAT to you. For example, if you're in possession of a valid Dutch VAT number and place an order for more than € 10,000 per type of goods (mobile phones, computer chips, laptops, tablets, or gaming consoles).
What are the Terms and Conditions for business customers?
We've written it down for you. Go to the Terms and Conditions for business customers (PDF).
Can I order a product outside your assortment?
That depends on your wishes. Please contact your accountmanager at Coolblue Business.
How do I request a quote?
Contact Coolblue Business for a personalized quote. Call us via 010 79 88 969 or email your request to zakelijk@coolblue.nl. We're available from Monday to Friday between 08:00 and 17:30.
Can I order through my purchasing system?
Yes, we offer an OCI connection. This allows you to place an order at Coolblue from your purchasing system. You need a purchasing system or ERP system for this. Do you want to connect your purchasing system to Coolblue? Contact Coolblue Business.
Can I order products that aren't in stock?
Is the product 'temporarily sold out'? That means we don't have the product in stock. Register on the product page to stay informed. You'll receive a notification via email or SMS as soon as the product is available again. Is the product 'never in stock again'? That means that the product will never be in stock again. We'll make sure we have a newer model in our assortment, or we'll point you to the best alternatives.
Contact your account manager if you want advice on an alternative product that we do have in stock.
