Order as a business customer
Do I get a discount on my orders as a business customer?
We're happy to provide a quote. This requires a minimum order value of € 1000 excluding VAT or at least 4 units of the same product.
Can I place an order on credit?
Yes, you can. To pay on account, you have to have been registered with the Chamber of Commerce for at least 1 year and have at least 9 employees. Contact Coolblue Business for a credit request. This request takes about 1 working day. As soon as your credit request is approved, you can choose the payment option 'pay on account' on the payment method page. This way, you can also easily place an order in the weekend or evening.
Can I order on credit?
As a Business customer, you can place orders on credit and pay afterwards. You have to be registered at the KBO for at least 1 year and have at least 9 employees. Contact Coolblue Business for a credit application. A credit application takes 1 working day at the most.
Can I order products without VAT?
No. Coolblue always invoices with Dutch VAT. When your company is liable for VAT, this VAT can be reclaimed via the VAT return. In a few select cases, we don't charge VAT, or we transfer the VAT to you. For example, if you're in possession of a valid Dutch VAT number and place an order for more than € 10,000 per type of goods (mobile phones, computer chips, laptops, tablets, or gaming consoles).
What are the Terms and Conditions for business customers?
We wrote them down for you. View the Terms and Conditions for business customers (PDF).
Can I order a product that isn't part of your assortment?
This depends on your wishes. Contact your Coolblue Business account manager.
How do I request a quote?
Contact Coolblue Business for a personalized quote. Call us via 010 79 88 969 or email your request to zakelijk@coolblue.nl. We're available from Monday to Friday between 08:00 and 17:30.
Can I order via my purchasing system?
Yes, we offer an OCI link. This allows you to place an order at Coolblue via your purchasing system. You do need a purchasing system or ERP system for this. Do yo want to set up a link between your purchasing system and Coolblue? Contact Coolblue Business.
Can I order products that aren't in stock?
Is the product 'temporarily sold out'? This means that we don't have the product in stock right now. Register on the product page to be kept up to date. You'll receive a message via email or SMS as soon as the product is available again. Is the product 'never available again'? This means that the product will never get back in stock. We'll make sure that we have a successor of the product or we'll recommend the best alternatives.
Contact your account manager if you want advice on an alternative product that's in stock.
