Welcome to your environment! You can order everything from your assortment with your personal budget here.

You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

Customer Service

Reviews

How can I edit or remove my review?

You can't do that yourself, but our customer service can. Feel free to contact customer service.

What are the guidelines for writing a review?

We approve every review manually before we place it on the website. We explain what your review should adhere to in our review guidelines

What are the guidelines for writing a reply to a review?

The same review guidelines apply as for a regular review.

How do I post a review

If you've bought a product, we'll email you instructions to write a review about it. There's also another way. You can go to orders in your account, click 'view order', and then 'write a review'.

Note: the review you write has to meet our review guidelines.

What are the guidelines for adding an image to a review?

We've established some ground rules for that.

Examples of good images:

  • Photos taken with the product, like with your smartphone or camera.
  • The product in action, like your kitchen machine in the kitchen or your smartphone in your hand.
  • Noteworthy details, like the control panel of your camera or the interior of your backpack.
  • Explanatory screenshots of the settings of your laptop, for example.

We don't post an image with:

  • irrelevant images;
  • offensive or explicit images;
  • poor quality or files that aren't JPEG or PNG format;
  • files larger than 16MB.

Contact us

Our customer service is open today from 09:00.
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