How can I edit or remove my review?

You can't do that yourself, but our customer service can. Feel free to contact customer service.

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What are the guidelines for writing a review?

We approve every review manually before we place it on the website. We explain what your review should adhere to in our review guidelines

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What are the guidelines for writing a reply to a review?

The same review guidelines apply as for a regular review.

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How do I post a review

If you've bought a product, we'll email you instructions to write a review about it. There's also another way. You can go to orders in your account, click 'view order', and then 'write a review'.

Note: the review you write has to meet our review guidelines.

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What are the guidelines for adding an image to a review?

We've established some ground rules for that.

Examples of good images:

  • Photos taken with the product, like with your smartphone or camera.
  • The product in action, like your kitchen machine in the kitchen or your smartphone in your hand.
  • Noteworthy details, like the control panel of your camera or the interior of your backpack.
  • Explanatory screenshots of the settings of your laptop, for example.

We don't post an image with:

  • irrelevant images;
  • offensive or explicit images;
  • poor quality or files that aren't JPEG or PNG format;
  • files larger than 16MB.

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