Customer Service
Personal discount
For which products can I use my discount?
You can see this in your account. Click on the discount and view what products you can use it for.
How do I use my personal discount?
We'll automatically deduct your personal discount from your total amount when you order. The only thing you have to do is find a product and log in to your account. You can also use your personal discount in our stores.
What if my discount isn't in my account?
There are a few things you can check yourself:
- Check on which email address you've received an email about your personal discount. Make sure you log in with this email address. Don't have an account yet? You can find a link in the mail to create a password. Create a password via this link. When you log in, you can use your personal discount right away.
- Check if your discount is still valid. Click on 'used discounts' and 'expired discounts' in your account.
How long is my discount valid?
This differs per discount. You can find the end date of the discount in your account.
