Payment subscriptions
How does the payment for a subscription work?
If you order a product with a subscription, you have to make a one-time payment (€ 49 to € 149). After that, you pay a fixed amount per month via direct debit. The amount of the monthly amount differs per product. We'll charge the subscription costs to your account around the 29th of each month. A subscription month at Coolblue runs from the 27th to the 26th of the next month, and you always pay the lease of your product 1 month in advance.
Why do I need to pay more than expected for my first invoice?
Because you also pay for the days between receiving your product and the start date of the invoice period. We're happy to explain how this works using an example.
How can I change my bank account number?
The costs of a subscription are automatically charged to your bank account every month. Do you want to change your account number? You can easily do this by sending an email to klantenservice@coolblue.nl.
Can I get a cashback, discount, or free product when I purchase a subscription?
Unfortunately, you can't benefit from cashbacks, discounts, or free products with a subscription.
