Help after purchasing a charging station

Even after the purchase of your charging station, we're happy to help. On this page, you can find all our advice. Get to know how to settle charging costs and solve errors. You can also find useful tips on a long trip with your car.

Tips for your charging station

BlueBuilt charging station

With these tips, you can get the most out of your charging station. You can easily set up a charging schedule via the Coolblue App. You need a charging station package for this. For an overview of all your charging sessions and charge cards, go to My Coolblue via your computer or laptop. Do you have solar panels? You can easily charge your car with energy you generated yourself.

Tips for while you drive

Electric Coolblue van

Do you want to drive with a full battery for as long as possible? Our experts will share various tips. Plan your journey in advance when going on vacation, for example. You don't have to charge as often when driving in eco mode or using regenerative braking. This way, you can continue driving with your electric car for longer.

Charge Cards

Person scans charge card

After the installation, you'll get a Coolblue Energy Charge Card. This card works like a kind of key for your charging station. This means you can only use it for your own charging station. Do you often charge on the go? Choose a charging station from a different supplier and register your charge card. That way, you're prepared for the road.

Costs and settlement

Customer charges car

Was your charging station installed? Our experts will tell you all about the costs for charging and how to settle these automatically. We'll also tell you how to move a charging station.

Problems and maintenance

Coolblue Energy van

A charging station doesn't need much maintenance. Does your charging station show an error? Reset your charging station. When this doesn't work, contract our advisors. Is your car charging slower than expected? There's probably something wrong with your car or fuse box.