Written by Bente

How does switching work?

Looking for a new energy contract? We're happy to help. We'll tell you all about how it works, whether it's a good idea, and what to think about when switching here.

How does switching work?

  • We'll arrange your switch
  • Advice on how to save energy
  • Service you're used to from Coolblue
  • Security of fixed rates or the flexibility of dynamic energy
  • Always get a discount up to € 250 on energy-efficient products
Personal advice, also by appointment

Switch with a smile

Coolblue Energy confirmation

The best offer

After your registration, you'll receive a confirmation of your agreement. We'll help you cancel your energy contract at your old energy supplier.

Provide meter readings and payment to Coolblue Energy customer service

The payment and your meter readings

Your first payment goes via a payment link in your email inbox. We'll read your meter readings beforehand or ask them from you via email.

Festive photo with Coolblue Energy discount

Get a Coolblue Energy discount

As a Coolblue Energy customer, you'll always receive a discount on energy-efficient products and save on your energy bill.

When can I switch energy suppliers?

When you can switch energy suppliers depends on the type of contract. There are 3 contract types:

  • Fixed contract: as the name implies, you have a contract for a fixed amount of time. For example, 1 or 3 years. At the end of the contract, you can cancel free of charge and switch to a different energy supplier. Do you want to cancel earlier? You'll have to pay a cancellation fee.
  • Variable contract: with a variable contract, you can cancel free of charge every month and switch to a different energy supplier.
  • Dynamic contract: do you have a dynamic contract? You can cancel at any time without a cancellation fee.

Is switching a good idea?

Customer switches to Coolblue Energy

It depends on your situation. Do you have a fixed contract now, but can you see that the current rates are lower than the rates that are in your contract? Check to see what the cancellation fee is if you end the contract now. Calculate whether it's cheaper to cancel and choose lower rates.

Do you have a variable contract? Fixing your rates is cheaper. Do you like the flexible part of a variable contract? Take a look at a dynamic energy contract.

Other important information about switching

Did you switch to Coolblue Energy? You always have 14 days to change your mind. We'll cancel your old contract for you and let your network operator know that you're our customer. You'll never be without electricity and gas. Does your current contract expire and your new one start in a week? You can still use energy and gas and will pay variable rates that week.

Coolblue Energy customer

As a Coolblue Energy customer, you get up to € 250 discount on energy-efficient products. We're happy to help you consume the least amount of energy and save the most amount of money possible. And all of that with the service you're used to from Coolblue. That's saving energy with a smile.