Welcome to your environment! You can order everything from your assortment with your personal budget here.

You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

Customer Service

Home Office Store

I can't pay with CoolblueCredit Business. What do I do now?

Check these 3 things:

1. Can you select CoolblueCredit Business on the payment page? You can select CoolblueCredit Business on the payment page. This is one of the steps when you're going to order. You can't see the credit in previous steps, such as your shopping cart.

2. Are all the products in your shopping cart Home Office Store products? You can only use CoolblueCredit Business for products in your Home Office Store. Other products are at your own expense. You can see whether a product is part of your Home Office Store on the product page.

3. Did you log in with your business email address? Log in with your business email address. This gives you access to the Home Office Store and allows you to pay with your CoolblueCredit Business.

Did you follow these steps but still can't pay with your CoolblueCredit Business? Contact our customer service.

How do I log in to my Home Office Store the first time?

First activate your account. This is how it works:

  1. Open the received email about the account activation on your business email address. Click on the activation link in that email.
  2. Create a password and activate your account.

You can now log in.

  1. Go to your Home Office Store. The link is in your welcome email.
  2. Log in with your business email and the password you just created.

Can I have my Home Office Story products delivered with VandaagNog or evening delivery?

Yes. You can choose these delivery options when you place your order. It's good to know that you have to pay the fee for these delivery options yourself. You can't pay this with your Business Coolblue Credit.

Can I still use my Business CoolblueCredit later?

Yes. If you spend part of your Business CoolblueCredit, your remaining credit remains on your account. You can come back later to make your workplace even better.

Can I buy something at Coolblue outside of my Home Office Store?

Yes, you can. It's good to know that you can only use your Coolblue Credit for the products in the Home Office Store of your employer. If you want to buy something else, you'll have to pay for it yourself.

How do I pay with Business CoolblueCredit?

  1. Select the problems you need.
  2. Click on the shopping cart. Your Business CoolblueCredit hasn't been processed here yet. You can select it later.
  3. Go through the steps.
  4. On the payment page, choose 'Use Business Coolblue Credit' and select the amount.
  5. You don't have to pay. Unless the payment amount it more than your available Coolblue Credit, or if your products don't belong to your Home Office Store. In that case, you can choose a payment method for the rest.

You can also view the steps in this video

I haven't received an email to activate the account for my Home Office Store. How can I still log in?

There are two options. Did you already created a Coolblue account with a business email?

Yes, I've already created an account. Log in with your current password.

No, I don't have an account yet. Your account is ready for you, but it needs to be activated. Make a password. Afterwards, you can log in. Note: enter your business email.

If I order today, will my order be delivered tomorrow?

When you place your order, you can choose a delivery moment that suits you from the available days. You receive a Track & Trace once we've shipped your package. You can find the current status and delivery time there.

Contact us

Our customer service is available until 23:59
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