3 tips for when the touchscreen of your iPad doesn't work

Your iPad doesn't respond to touch, or doesn't respond as well, when the screen is dirty or the tablet cover touches part of the screen. So clean your screen and take the iPad out of the cover before you go through the following steps.

1. charge iPad
2. force restart iPad
3. restore iPad via your computer

Charge your iPad via the socket for at least 1 hour and restart it. While charging, a charging icon should appear on the screen. Isn't the icon appearing? Check if everything is connected properly and if there's any dirt in the charging port. You can even try to charge the iPad with a different cable.

With a forced restart, the files and data are preserved. How you can do a force restart of your iPad differs per model.

Apple iPad with Face ID:

1. Shortly press the volume up button.
2. Shortly press the volume down button
3. Press and hold the on/off button until you see the Apple logo.

Apple iPad with home button:

1. Press and hold the home button and the top button (or side button) at the same time until you see the Apple logo.

If the screen of your iPad still doesn't work or the touchscreen doesn't work, you can try to restore it via your computer of laptop. Connect your iPad to a computer via a cable and find the appliance via iTunes. If you have macOS Catalina, you can use Finder. In this article, you can read how to start the recovery mode per model. In the recovery mode, choose the option 'Update'. Your computer will re-install iPadOS, without deleting your files.