How do you clean the Lightning port of your iPhone?

Dirt and dust in the charging port of your iPhone can cause charging issues. It's possible that the charger sometimes doesn't work, or only works when you move the connector. That's why you should clean dust and other dirt from the Lightning port regularly. You can read more on cleaning that port here.

1. Gather what you need
2. Clean the Lightning port of your iPhone

The Lightning port is narrow, so you need something thin. You also need enough light, or you can't see the dirt in the port. Use the following when cleaning the iPhone charging port:

• Flashlight
• Wooden or plastic toothpick or skewer

Note: don't use metal objects to clean the Lightning port. That's because you can permanently damage the port with things like paperclips and needles.

Follow the steps below to clean the port:

1. Hold the iPhone in the light or use a flashlight, so you can see inside the charging port well.
2. Now softly press the skewer or toothpick into the port and scrape all dirt outwards. You can see lint and dust particles appear.
3. You can also blow or use compressed air to get the last bit of dirt out until the port is completely empty.
4. Then connect a Lightning cable to test if it stays in well. If that's not the case, repeat the steps above.

Do you still have charging issues after you've cleaned the Lightning port? Something is probably broken. Make an appointment and visit one of our stores, or send us the device. We'll have a look at the problem and repair your iPhone, if needed.

Note: in Germany, we only repair your iPhone if you've purchased it at Coolblue.