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Written by Chiara

The most common errors of Candy washer dryer combinations.

Is there an error code on the display of your Candy washer dryer combination? It's possible that it's not draining the water or there's a sock stuck between the door. Read what the most common Candy errors are and how to solve them here. If you can't solve it yourself, our Coolblue repair technicians are happy to help you. How, you ask? Read it here.

Candy error E2

Candy error E2

Do you see the E2 error? In that case, the appliance doesn't get water. Check if the water supply is fully open. Also make sure there are no bends in the supply hose. Isn't that the case? Close the water supply and remove the supply hose from the appliance. Carefully clean the filter at the end of the hose with a brush. Lastly, check the drain filter in the lower right of the appliance. Remove any coins or paperclips from the appliance and thoroughly clean the filter and the hole.

Candy error E3

Candy error E3

If the water doesn't drain from the appliance, you see the error code E3. Open the drain filter lid at the bottom right of the appliance. Put a small bucket under it to collect the water from the drum. Carefully open the filter and remove any strange items, like coins or paperclips, from the filter hole. Rinse the filter under the faucet and clean the hole with a cloth. Check if there are no bends in the supply hose and if the drain tube isn't blocked.

Candy error E4

Candy error E4

If you see the error code E4, there's too much soap in your washer dryer combination. You used too much detergent. Stop the cycle in this case, and remove the clothes from the drum. Start a quick wash cycle and let it run with an empty drum. This way, the excess soap washes away. After the cycle, you can put the laundry back into the appliance, and you can continue with the wash. Make sure you don't use too much detergent in the future.

Candy error E7

Candy error E7

In case of a problem with the door, you see the error code E7. Check if there's a sock or shirt between the door. Tightly close the door and push until you hear a click. If you can't close the door, there's too much laundry in the drum. Take some clothes out. Does the door close? Take the connector from the socket, wait 3 minutes, and open the door. Try to close the door again.

Problem not solved?

Customer service Coolblue

Doesn't the error code go away? Unplug the connector from the socket for 30 minutes and start the cycle again. This might help. Doesn't this help either? We're happy to help you. Please contact our customer service if your product is still covered by the warranty. If it's not, use our Coolblue repair service. Our experienced technicians will have a look at the problem and safely solve the error at your home. Read how this works here.

Chiara
Article by:
Chiara Washer Dryer Combination Expert.
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