How do you purchase a Microsoft Office suite?

If you purchase Microsoft Office online, you follow these steps:

1. Order Office on our website.
2. Within 1 working day, you'll receive an email with instructions to download Office and an activation code.
3. Download Office and activate the suite.
4. Doesn't it work? Contact us.

Add the Office suite to your shopping cart and click the green Order button. You'll now go through the regular order process like you're used to. Though the code will be sent to you digitally, make sure to choose a delivery address and time slot as well. That's because we're still in the test phase, so our system still considers this to be a physical product.

After you've ordered the Office suite, you'll receive an order confirmation and track & trace code via email. You can ignore the track & trace code, as the product will be sent to you via email. We're still in the test phase, which is why our system still considers this to be a physical product.

Within 1 working day after purchase, you'll receive an email with an activation code and instructions to download the Office suite. So you won't get a physical package in the mail. Follow the instructions in the email, enter the code, and get started with Word, PowerPoint, Excel.

Note: in your account, check whether you've entered the right email address to receive the suite. If you haven't gotten an email within 1 working day, make sure to check your spam folder before you contact Coolblue.

Coolblue guarantees a functioning product. If the code doesn't work, we'll send you a new one. Unfortunately, it's not possible to return digital products. If you order the product, you waive your right to withdraw from your purchase. Are you having problems with your order? Contact our Customer Service via the link below. Our Customer Service is available until 23:59 every day and will answer all your questions with a smile.