Recommended in all areas, except for response speed on 4G.
- Visitor auto answer
- Picture & sound fantastic
- Extensive options in the app
- connection speed too slow
Gert Wouters
6 November 2022
Automatic translation off Dutch
Choose your doorbell:
HomeBase 2
According to our doorbell expert
Doorbell connector type | Current doorbell wiring, Wireless | |
Review event | ||
2-way audio | ||
Subscription needed for full use | ||
Smart home platform | Amazon Alexa, Google Assistant, Google Home | |
Storage options | Cloud, Internal memory |
5 stars
227
4 stars
149
3 stars
28
2 stars
21
1 star
1
7,6 () | |
8,3 () | |
8,0 () | |
4,0 () |
Gert Wouters
6 November 2022
Automatic translation off Dutch
Jan Coenen
11 March 2022
Automatic translation off Dutch
Sanny
7 January 2023
Automatic translation off Dutch
Kim Cillessen
18 July 2022
Automatic translation off Dutch
John
30 December 2022
Automatic translation off Dutch
Maarten
9 August 2023
Automatic translation off Dutch
Jebelina
15 February 2023
Automatic translation off Dutch
Ashiek
20 July 2022
Automatic translation off Dutch
Martin
31 July 2022
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Niranjan
12 August 2024
Automatic translation off Dutch
More and more often you order something online. Fortunately, with the corona behind us, working from home has also been significantly reduced. That's why for some time now the Netatmo doorbell is FULL of bugs. He had to go. We've been fully satisfied with Eufy's surveillance cams for some time, so that's why we tested their doorbell as well. Where you can pair the cameras to the homebase with two clicks, I needed 4 attempts at the doorbell. I did exactly the same, but with the fourth it was successful at first. Mine was a second choice, maybe some bits from the previous owner were still flying around? In any case, the connection is now super stable. Picture and sound quality are superb. Whether the sun is directly in the camera, or it is pitch dark, you will still be able to recognize your visitor perfectly. With the dual camera function, you essentially have it completely in view. Packet detection also works fine. If the camera somehow recognizes a box, you will be notified. A lot has been written on the web about whether or not these doorbells are HomeKit compatible. Once and for all: you can connect the Eufy cameras with Apple HomeKit without any problems, NOT the doorbell. Strange but true. However, if you have HomeBridge running, there are some plugins that can do that. The setup is done in 1-2-3 and voilà , you have a perfectly working doorbell in HomeKit. Only pay attention to the settings if you use the doorbell on battery (yes, that works too), what if you have HomeKitSecureVideo active, or refresh the image every minute, the battery will be empty in no time. Here it receives a constant 24V AC voltage from the doorbell transformer. A nice addition: when you ring the bell, a (can be switched off) gong sounds on the homebase. It is centrally located on the ground floor and is sufficiently loud. An extra bell is therefore not necessary if you do not have a smartphone in your pocket at home. Now the big downside of apparently every video doorbell: it takes forever before you have a conversation with the visitor. People ring the doorbell and at home on WiFi there is a connection within ten seconds. Once on 4G, it quickly takes half a minute and longer. The HomeBase is ten meters from the bell. There is a glass and a wooden door as an obstacle. On the other side of the wall is the WiFi access point. The app shows full WiFi signal strength, so it won't be that. A OneUp internet subscription with Telenet. Full gigabit download and the full 40 megabit upload according to Speedtest. So it won't be. Netatmo was also guilty of this. An important reason to get rid of the Netatmo was just that. Yet we keep the Eufy, because you can automatically play a self-recorded message between certain hours. Since being able to answer quickly is mainly for those parcel carriers, the message can serve this purpose. Actually even better; being at work you often can't answer right away. One last drawback: As an AppleWatch user, you just get to hear a "pong" when the doorbell rings. A very quick glance at the watch reveals the Eufy emblem. I catch myself not reading the text and think it's a motion alert from the cameras. One might as well have rang the bell. On the iPhone you can choose a different signal when ringing the bell. Not on the Watch. It's about time Apple did something about it.
Gert Wouters
6 November 2022
Automatic translation off Dutch
Quality of the image is good enough to be able to see who is at the door. Because it has facial recognition and human recognition, you are less likely to receive a false report. Because there are 2 cameras on it, the bell consumes a lot of power, so that the bell runs empty and cannot be recharged sufficiently with a transformer of 8VA. A minimum of 40VA is recommended, but standard bell transformers in the Netherlands are not that heavy. There is no support for HomeKit and Google Assistant is flawed. If motion is detected, the call button will not work. Hopefully this is a software issue and will be resolved later. Since amazon is the sales partner of eufy, you will not receive support if you cannot prove that you have bought from amazon. As a result, you can only get support via coolblue and not on the eufy/anker support forums. If you view the live camera images, it regularly freezes when you use the split view. Hopefully also a software problem that will be solved soon. As long as the bugs don't show up, a good and fine bell.
Jan Coenen
11 March 2022
Automatic translation off Dutch
We got this product because we are often not at home for the packages and could tell them where to put it, but before the app is opened and you can record, they are already gone. For one patient, ringing the doorbell works, but the conversation is so delayed that you mix up half sentences and it doesn't work well either.
Sanny
7 January 2023
Automatic translation off Dutch
Coolblue takes care of everything, from taking out an insurance to repairs
Isn't repairing possible? You'll receive the replacement value in CoolblueCredit
30-day return window
3-year Backup Plan
Product number | 892416 | |
Manufacturer code | E8213G11 | |
Brand | Eufy | |
Warranty | 2 years | |
Processing of your defect | Via Coolblue | |
Old product returned for free |
Video doorbell | ||
Video resolution width | 2560 pixels | |
Video resolution height | 1920 pixels | |
HDR support | ||
Frames per second | 15 fps | |
Horizontal viewing angle | 160 ° | |
Vertical viewing angle | 90 ° | |
Optical zoom function | ||
Fisheye | ||
Night mode | ||
Infrared light range | 5 m | |
Image quality according to customers | Excellent |
Review event | ||
Motion detection sensor | ||
Built-in microphone | ||
2-way audio | ||
Facial recognition | ||
Storage options | Cloud, Internal memory | |
Storage expandable | ||
Store maximum period of local images | 30 days | |
Number of days you can view for free | 30 days | |
Subscription needed for full use | ||
Recording function | ||
Cloud recording function | Paid | |
Year introduced | 2022 | |
Introduction month | February |
Built-in WiFi | ||
Controls via app | ||
Controlled via Apple app | ||
Controlled via Android app | ||
Smart home platform | Amazon Alexa, Google Assistant, Google Home | |
Power supply type | Power grid, Rechargeable battery | |
Average battery life | 180 days | |
Installation ease according to customers | Average |
Height | 16,5 cm | |
Width | 5,5 cm | |
Depth | 2,97 cm | |
Weight | 350 g | |
Color | Black | |
Material | Plastic | |
Water-resistant | ||
IP certification | IP65 |
Internet connection required | ||
Manufacturer account required | ||
Multi-factor authentication | ||
Usage possible without cloud environment manufacturer | ||
Expected date of last security update | September 2025 | |
Expected frequency security updates | Each quarter | |
Personal information required | ||
Type of information required | Country stored data, Voice commands |