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Eufy Video Doorbell Dual 2 Pro with HomeBase 2

Choose your doorbell: HomeBase 2
Temporarily sold out
Not available in this version
Included accessories
Included accessories
202,-
Delivered tomorrow
Available for pickup even sooner
202,-
Delivered tomorrow
Available for pickup even sooner

Product information

Key specs

Doorbell connector type
Current doorbell wiring, Wireless
Review event
No
2-way audio
Yes
Subscription needed for full use
No
Smart home platform
Amazon Alexa, Google Assistant, Google Home

Pros and cons

According to our doorbell expert
  • This doorbell has 2 cameras, so you won't miss a single thing and can see exactly who and what's at your door.
  • The doorbell distinguishes acquaintances, strangers, pets, and packages.
  • Thanks to the rechargeable battery, the doorbell can be installed both wirelessly and wired.
  • The 16GB internal memory of the base station isn't expandable.
  • You need a strong WiFi signal where you'll install the doorbell.
Product Expert doorbells

Description

With this Eufy Video Doorbell Dual 2 Pro with HomeBase, you never miss anything that happens at your front door. That's because this smart doorbell has 2 cameras, one above and one below. As a result, the camera doesn't have blind spots and you can see people at your door from top to bottom. In addition, the bottom camera recognizes also recognizes packages. The Eufy Doorbell 2 Pro has 2 sensors to detect people. That's how the doorbell recognizes even more accurately whether you have family, an animal, or a stranger at your door. The included HomeBase has built-in storage, so you don't need a subscription to watch the footage. First, connect the base station to your router with an ethernet cable. After this, it recognizes your WiFi, so the base station can connect wirelessly to your WiFi.
With this Eufy Video Doorbell Dual 2 Pro with HomeBase, you never miss anything that happens at your front door. That's because this smart doorbell has 2 cameras, one above and one below. As a result, the camera doesn't have blind spots and you can see people at your door from top to bottom. In addition, the bottom camera recognizes also recognizes packages. The Eufy Doorbell 2 Pro has 2 sensors to detect people. That's how the doorbell recognizes even more accurately whether you have family, an animal, or a stranger at your door. The included HomeBase has built-in storage, so you don't need a subscription to watch the footage. First, connect the base station to your router with an ethernet cable. After this, it recognizes your WiFi, so the base station can connect wirelessly to your WiFi.

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

Included by default

  • Manual (8.56 MB)
  • Eufy Homebase 2
  • Network cable
  • Power adapter
  • Mounting plate
  • Wedge of 15°
  • Extension wires
  • Plugs
  • Screws
  • Release pin

Included by default

  • Manual (8.56 MB)
  • Eufy Homebase 2
  • Network cable
  • Power adapter
  • Mounting plate
  • Wedge of 15°
  • Extension wires
  • Plugs
  • Screws
  • Release pin

Key specs

Doorbell connector type
Current doorbell wiring, Wireless
Review event
No
2-way audio
Yes
Subscription needed for full use
No
Smart home platform
Amazon Alexa, Google Assistant, Google Home

Complete your purchase

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Reviews

Rating

112 reviews with 5 stars

91 reviews with 4 stars

22 reviews with 3 stars

12 reviews with 2 stars

1 reviews with 1 star

Rating per section

Installation ease
8,0
Image quality
9,2
Functionality
8,3

Most helpful reviews

8,0/10

A good bell with some teething problems

  • See who is at the door from a distance
  • Two cameras
  • Face recognition
  • Does not charge sufficiently with standard bell transformer

Quality of the image is good enough to be able to see who is at the door. Because it has facial recognition and human recognition, you are less likely to receive a false report.
Because there are 2 cameras on it, the bell consumes a lot of power, so that the bell runs empty and cannot be recharged sufficiently with a transformer of 8VA. A minimum of 40VA is recommended, but standard bell transformers in the Netherlands are not that heavy.
There is no support for HomeKit and Google Assistant is flawed. If motion is detected, the call button will not work. Hopefully this is a software issue and will be resolved later.
Since amazon is the sales partner of eufy, you will not receive support if you cannot prove that you have bought from amazon. As a result, you can only get support via coolblue and not on the eufy/anker support forums.
If you view the live camera images, it regularly freezes when you use the split view. Hopefully also a software problem that will be solved soon.
As long as the bugs don't show up, a good and fine bell.

  • Jan coenen
  • 11 March 2022
  • Automatically translated from Dutch
4,0/10

Mail deliverers are already gone before the app connects

  • Easy to install. Although something didn't fit and we had to crop it.
  • There is such a delay in the line that if you pick up and talk they are already gone. This defeats the purpose of this product in my opinion

We got this product because we are often not at home for the packages and could tell them where to put it, but before the app is opened and you can record, they are already gone. For one patient, ringing the doorbell works, but the conversation is so delayed that you mix up half sentences and it doesn't work well either.

  • Sanny
  • 7 January 2023
  • Automatically translated from Dutch
6,0/10

Not good enough

  • No subscription required
  • Quality camera
  • Easy to install
  • Goes offline out of nowhere

Installation is easy. Doorbell is quite large but is easy to hang. Connected to 8V, 1A bell transformer. Seems to keep battery charged (though battery was suddenly 97%, but full again the next day). So never charge again!
Camera quality is good, although people's faces are difficult to see with backlighting. Turning on HDR does not offer a solution.
App works ok, but setting activity zones is difficult.
You will receive a separately adjustable notification when the doorbell rings, so the doorbell notification can be easily distinguished from other notifications.
Unfortunately, the bell went offline several times. Then the bell no longer works and you have to remove it from the wall and restart it. You will not receive a notification if the bell goes offline so you do not know when it stops working. Therefore unreliable. Moving the base station closer to the bell didn't help and WiFi is strong.
Also had an issue that the bell only picked up 11 seconds per event, even though the person was still in the picture. Each event was 11 sec. Being able to manually set each event to be recorded for 1 minute, but you don't want that. Recording should stop when there is no more movement.
Customer service is really very good! Couldn't solve the problems unfortunately, so I sent the bell back.

  • Kim cillessen
  • 18 July 2022
  • Automatically translated from Dutch

Insure your doorbell

You can select the Backup Plan below in your shopping cart. It will protect your brand new doorbell against damage and/or theft.

Eufy Video Doorbell Dual 2 Pro with HomeBase 2
  • 3-year Backup Plan
    29,99 one-time payment

Specifications

Product

Product number
892416
Manufacturer code
E8213G11
Brand
Eufy
Warranty
2 years
Processing of your defect
Via Coolblue
Old product returned for free
Yes

Properties

Video doorbell
Yes
Video resolution width
2560 pixels
Video resolution height
1920 pixels
HDR support
Yes
Frames per second
15 fps
Horizontal viewing angle
160 °
Vertical viewing angle
90 °
Optical zoom function
No
Fisheye
No
Night mode
Yes
Infrared light range
5 m
Image quality according to customers
Excellent

Other properties

Review event
No
Motion detection sensor
Yes
Built-in microphone
Yes
2-way audio
Yes
Facial recognition
Yes
Storage options
Cloud, Internal memory
Storage expandable
No
Store maximum period of local images
30 days
Number of days you can view for free
30 days
Subscription needed for full use
No
Recording function
Yes
Cloud recording function
Paid
Year introduced
2022
Introduction month
February

Connectivity

Built-in WiFi
Yes
Controls via app
Yes
Controlled via Apple app
Yes
Controlled via Android app
Yes
Smart home platform
Amazon Alexa, Google Assistant, Google Home
Power supply type
Power grid, Rechargeable battery
Average battery life
180 days
Installation ease according to customers
Average

Physical properties

Height
16,5 cm
Width
5,5 cm
Depth
2,97 cm
Weight
350 g
Color
Black
Material
Plastic
Water-resistant
Yes
IP certification
IP65

Privacy and security properties

Internet connection required
Yes
Manufacturer account required
No
Multi-factor authentication
Yes
Usage possible without cloud environment manufacturer
Yes
Expected date of last security update
September 2025
Expected frequency security updates
Each quarter
Personal information required
Yes
Type of information required
Country stored data, Voice commands

This is the one

Eufy Video Doorbell Dual 2 Pro with HomeBase 2
Eufy Video Doorbell Dual 2 Pro with HomeBase 2
Included accessories: HomeBase 2
202,-
Delivered tomorrow
Available for pickup even sooner
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