How do you solve uneven volume with your Sennheiser headphones?

With these 5 steps, you'll ensure even sound.

Step 1: place the headphones properly on your head

Step 2: turn the headphones off and on

Step 3: update the firmware

Step 4: reset the headphones

Step 5: reset to factory settings

If you have uneven volume, your headphones may not fit properly on your ears. Sennheiser headphones are over-ear headphones and go over the ear. Once the ear cushions fit properly, adjust the headband. This way, your headphones sit properly on your head and no sound leaks through the ear cushions

Sometimes, the solution is to turn your headphones off and on the old-fashioned way. This is how you reconnect the headphones to your device. You can turn your headphones off and on with the button on the right earcup.

You'll find updates for the Sennheiser headphones in the Sennheiser Smart Control app. Go to 'Settings' and check whether the firmware is up to date. Is this the case? Check whether the Smart Control app itself needs an update. You can find this in the Google Play Store or the App Store.

You can reset the headphones via the buttons on the ear cup. With the Sennheiser Momentum 4 and the Accentum, press and hold the button on the right ear cup for 20 seconds. You'll hear a tone, which resets the headphones. With the Sennheiser 350BT and 450BT, you have to press and hold the volume up button and the on/off button at the same time. Press and hold these buttons for 5 seconds. You should do this while the headphones are charging. After this, the headphones are reset. The connection settings will be saved.