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  • Nintendo Switch, PC (Windows), PlayStation 4, PlayStation 5, Xbox One, Xbox Series S, Xbox Series X
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Product information

Key specs

Computer platform
Nintendo Switch, PC (Windows), PlayStation 4, PlayStation 5, Xbox One, Xbox Series S, Xbox Series X
Connection type
Wired
Sound reproduction
Surround
Noise canceling
No
Microphone noise suppression
Yes

Pros and cons

According to our gaming headset expert
  • Your friends don't hear background noise thanks to the noise canceling microphone.
  • Thanks to the memory foam, the ear cushions completely shape to your head.
  • You can easily fold the headset microphone when you're not using it.
  • Surround sound is only available on PC.
  • Due to the wired connection, you're always tied to your controller or PC.
Product Expert gaming headsets

Description

Go for immersion while you're gaming with the JBL Quantum 400 Black. You can connect this gaming headset via the 3.5mm audio cable. This means the headset is plug and play, so you can use it right away. Communicate online with friends without background noise thanks to the noise suppression in the microphone. This way, your message always comes across clearly. With surround sound, you can hear all the game audio in 360 degrees around you. This always lets you know where your opponents are coming from. If you often play by yourself or don't need a microphone, you can easily fold the headset microphone. That way, it isn't in your way and you can keep gaming undisturbed.
Go for immersion while you're gaming with the JBL Quantum 400 Black. You can connect this gaming headset via the 3.5mm audio cable. This means the headset is plug and play, so you can use it right away. Communicate online with friends without background noise thanks to the noise suppression in the microphone. This way, your message always comes across clearly. With surround sound, you can hear all the game audio in 360 degrees around you. This always lets you know where your opponents are coming from. If you often play by yourself or don't need a microphone, you can easily fold the headset microphone. That way, it isn't in your way and you can keep gaming undisturbed.

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

Included by default

  • Manual (932.15 KB)
  • USB-C to USB-A cable
  • 3.5mm audio cable
  • Pop filter

Included by default

  • Manual (932.15 KB)
  • USB-C to USB-A cable
  • 3.5mm audio cable
  • Pop filter

Key specs

Computer platform
Nintendo Switch, PC (Windows), PlayStation 4, PlayStation 5, Xbox One, Xbox Series S, Xbox Series X
Connection type
Wired
Sound reproduction
Surround
Noise canceling
No
Microphone noise suppression
Yes

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Reviews

Rating

16 reviews with 5 stars

18 reviews with 4 stars

0 reviews with 3 stars

0 reviews with 2 stars

0 reviews with 1 star

Customer images

Most helpful reviews

Our expert review

The JBL Quantum 400 is a very complete wired headset.

  • Light and sturdy
  • Comfortable ear cushions
  • Easy to install
  • Wired

I think the JBL Quantum 400 is a great choice for a wired gaming headset. The gaming headset is light, yet sturdy. It fits well and is easy to install. Unfortunately, the JBL Quantum 400 is wired.

Light and sturdy
The first thing I notice when unpacking is the weight of the JBL Quantum 400. The headset is incredibly light and I hardly notice you're wearing it. The JBL Quantum 400 is made of sturdy materials and is also beautifully finished. The earcups fall all the way over my ears and have a few nice features on the left earcup. For example, I can easily adjust the volume and balance between game chat and in-game sounds with the buttons.

Comfortable fit and nice to use
The JBL Quantum 400 is very comfortable to my ears. I've played for hours with this headset and never really got any problems with my ears or head. The headband has a nice cushion that provides good support. This is of course very nice, especially if you play an open world game for hours. In addition, the JBL Quantum 400 can be used on all platforms. Even VR is supported.

Good sound and microphone
The JBL Quantum 400 uses JBL Quantum Surround Sound, JBL's proprietary software. This technique sounds fine, you estimate the direction of the sound well. It's not the best sound I've ever heard, but more than adequate for the price. The microphone is really very good, I can be heard well during online gaming. This is because this gaming headset is directly connected with a cable.

Not wireless
This also brings us to the only drawback of this headset. You are always tied to a wire while gaming. The cable gets in the way while gaming, especially if you want to quickly pour a glass of water. In addition, you cannot easily connect the JBL Quantum 400 to your telephone, since they often no longer have a 3.5mm connection. So you will often need an intermediate piece for connecting to your smartphone.

If you don't mind a wired headset, the JBL Quantum 400 is a great choice. Ultimately, the disadvantages of a wired headset are minimal, especially if there is a good connection. The JBL Quantum 400 is also comfortable during longer gaming sessions and the sound is fine, but lacks some range in tones.

  • Mark. gaming specialist.
  • 19 August 2022
  • Automatically translated from Dutch
10/10

Perfect for the Xbox One

  • Good sound
  • sit well
  • Suitable for Xbox One
  • RGB lighting only works on desktop, but this was known

Purchased for Xbox One, received today and immediately tested with a shooter (modern warfare). Easy connection via the 3.5mm jack on the controller. The max volume was initially a bit soft, via the xbox itself set the basic setting a bit louder, done. You can then easily adjust the volume via the headset. Sound is very good, you can hear depth/surround in the shooter. Also DTS app installed on Xbox, seems to be even better sound, but I dare not (yet) say. The Windows Sonic also seems to be very good in terms of virtual surround. I'm posting this review for Xbox One owners who are looking for a good headset, so this one is great! ;-)

  • Rene nieuwenhuis
  • 29 December 2020
  • Automatically translated from Dutch
9,2/10

Good sound with comfort

  • Long comfortable to wear
  • Clear and beautiful sound
  • Microphone is easy to mute

With these headphones you get a nice product, but some functions are only available in combination with USB. The ear cups have an illuminated JBL logo and the microphone has a small light that lights up when the microphone is turned off, which can be operated with a button or by flipping the microphone upwards. The light and button only work with USB, but fold up also with audio jack. I think it's really ideal.
If you go somewhere else for a while, you can also just use the headphones to enjoy the beautiful sound on the train or to make calls using the audio jack and your telephone. Because it also gives a nice sound and it is comfortable. So you no longer need headphones in addition to these.
The disadvantage is that if you have Linux instead of Windows you cannot use the driver. I believe this also applies to Mac. But even without it I can recommend it for Linux and Mac users.

  • Lars van beurden
  • 19 September 2020
  • Automatically translated from Dutch

Specifications

Product

Product number
860627
Manufacturer code
JBLQUANTUM400BLK
Brand
JBL
Warranty
2 years
Processing of your defect
Via Coolblue
Old product returned for free
Yes

Platform compatibility

Computer platform
Nintendo Switch, PC (Windows), PlayStation 4, PlayStation 5, Xbox One, Xbox Series S, Xbox Series X

Audio properties

Sound reproduction
Surround
Audio channels
7.1
Speaker drivers
50 mm
Volume control speaker(s)
Yes
Volume controls location
Ear cup

Microphone properties

Microphone noise suppression
Yes
Microphone mute function
Yes
How to mute
Close the microphone boom
Microphone volume control
Yes
Type of microphone
Collapsible

Connectivity

Connection type
Wired
USB port
Yes
Type of USB port
Standard USB-A
Headphone jack
Yes
Braided cable
No
Cable length
3 m

Lighting

Lighting peripherals
Yes
Number of colors lighting
16.8 million
Zone lighting
Left ear cup, Right ear cup
Zones separately lit
No
Lighting connectable with peripherals
No

Included accessories

Adjustable sound settings
No
Equalizer
No

Physical properties

Build quality
Mid-range
Material
Plastic
Ear cups design
Closed design
Ear cushion material
Imitation leather
Filling ear cushions
Memory foam
Foldable
No
Color
Black
Weight
274 g

This is the one

JBL Quantum 400 Black
JBL Quantum 400 Black
Bundle contains:
70,-
Sold out online
Available for pickup
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