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Netatmo Welcome Camera

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This product is currently retired. Fortunately, we have a lot of new, similar models. Check out the assortment and find the product that suits you.

Product information

Key specs

Usage location
Indoors
Connection type
Power plug
Subscription needed for full use
No
Storage options
Cloud, SD card
Smart home platform
Apple HomeKit, Google Assistant, Homey

Pros and cons

According to our IP camera expert
  • Thanks to the included SD card, you can store images right away.
  • The Netatmo Welcome has facial recognition and sends names of the people that come home to you via the app.
  • Thanks to the Full HD resolution, the camera has sharper footage than a camera with HD Ready resolution.
  • The cameras can't remotely pan or tilt.
  • You need a good WiFi signal at the place where you install the cameras, so consider a WiFi extender to create a strong WiFi network near it.
Product Expert IP cameras

Description

With the Netatmo Welcome Camera, you always know who's home. The camera has facial recognition and sends the names of the people who come home to you. Doesn't the camera recognize a face? You'll get a notification right away that there are unknown people in your house. With the free app for your smartphone, you can watch and listen remotely. So you'll always know what's going on. You can easily change the privacy settings of a person. Set it up so you won't be notified when your partner comes home, but you do receive a notification when your kids come home from school, for example.

With the Netatmo Welcome Camera, you always know who's home. The camera has facial recognition and sends the names of the people who come home to you. Doesn't the camera recognize a face? You'll get a notification right away that there are unknown people in your house. With the free app for your smartphone, you can watch and listen remotely. So you'll always know what's going on. You can easily change the privacy settings of a person. Set it up so you won't be notified when your partner comes home, but you do receive a notification when your kids come home from school, for example.

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

Download the manual

Download the manual (165.74 KB)

Included by default

  • Manual (165.74 KB)
  • USB cable
  • Network cable
  • Power adapter
  • 8GB micro SD card

Included by default

  • USB cable
  • Network cable
  • Power adapter
  • 8GB micro SD card

Download the manual

Download the manual (165.74 KB)

Key specs

Usage location
Indoors
Connection type
Power plug
Subscription needed for full use
No
Storage options
Cloud, SD card
Smart home platform
Apple HomeKit, Google Assistant, Homey

Complete your purchase

Visit one of our stores, also by appointment

  • Get advice from an expert
  • We have stores in Almere, Amsterdam West, Amsterdam Zuidas, Arnhem, Breda, Den Bosch, The Hague, Eindhoven, Groningen, Haarlem, Hengelo, Leeuwarden, Leiden, Nijmegen, Rotterdam Alexandrium, Rotterdam Centrum, Tilburg, and Utrecht

Reviews

Rating

29 reviews with 5 stars

27 reviews with 4 stars

2 reviews with 3 stars

0 reviews with 2 stars

2 reviews with 1 star

Rating per section

Installation ease
9,0
User friendliness
10,0
Image quality
9,0
Options
9,0

Customer images

Most helpful reviews

9,0/10

Excellent camera. Doesn't disappoint.

  • Installation
  • Image quality
  • Privacy setting
  • Gets very hot

This camera gives perfect images (even in the dark). This way you have an idea of what is happening at home anywhere in the world via the App. In the beginning he makes a lot of (understandable) mistakes with regard to facial recognition, but he does this after almost 2 weeks. (Now about 85% accurate) The camera does get very warm, but I think that can be remedied after a (future) sw update. I don't see it as a high-end security camera, because that's not what it's intended for. Nice camera to have contact with the home front. It also does not stand out when you have placed it, fairly neutral design. Installation is super easy.

  • Jw van buuren
  • 20 July 2015
  • Automatically translated from Dutch
8,0/10

Good with areas for improvement

  • Quick installation
  • Good camera, even in the dark
  • unobtrusive appearance
  • still requires software updates

The installation of the camera is quite simple. Just get on the iMac, log in to welcome.netatmo.com, download the setup wizard and you're done. Placement is a bit more difficult, must be at a height of 1 to 1.5 meters and cannot be placed towards a window. Found that the Welcome can not be placed towards TV. Any face on the TV is marked as an unknown face. With two dogs and several cats in the house, I get a lot of "motion detected" notifications throughout the day.

  • Rob
  • 30 July 2015
  • Automatically translated from Dutch
7,5/10

Not a reliable security camera.

  • Image quality

The image quality is truly sublime, both during the day and at night. But the thing drives me crazy. Between 150 and 200 "motion detected" text messages per day. Even if you turn off the sound on your iPhone or tablet, the text messages continue to beep. We have already put the camera in 3 different positions. Even once straight to the floor. He keeps texting. Face recognition. Already confirmed my face almost 100 times but apparently not enough because I am still not recognized. At least once a day I get the message that the camera is offline. The only way to get it back online is to unplug it and reinstall it. This is not possible remotely, so during a vacation or something you are not protected because the camera is offline. In summary, the image quality is so good that I don't understand all those video images in "detected requested", if it can be that good, but as a security camera this is of no use to you.

  • Mario
  • 4 January 2016
  • Automatically translated from Dutch

Insure your IP camera

You can select one of the Backup Plans below in your shopping cart. It will protect your brand new IP camera against damage and/or theft.

Netatmo Welcome Camera
  • 2-year Backup Plan Damage
    18,99 one-time payment
  • 2-year Backup Plan Complete
    23,99 one-time payment
  • 3-year Backup Plan Damage
    29,99 one-time payment
  • 3-year Backup Plan Complete
    33,99 one-time payment

Specifications

Product

Product number
615614
Manufacturer code
NA-74-010
Brand
Netatmo
Warranty
2 years
Processing of your defect
Via Coolblue
Old product returned for free
Yes

Image properties

Type of image definition support
Full HD (1080p)
Video resolution width
1920 pixels
Video resolution height
1080 pixels
Horizontal viewing angle
130 °
Vertical viewing angle
130 °
Image quality according to customers
Standard
Pan
No
Tilt
No
Zoom (IPcam)
No
Digital zoom
0
Fisheye
No
Frames per second
30 fps
Lens diameter
0,1 m

Camera options

Number of cameras
1
IP camera type
HD camera, Indoor camera, Mini camera, Night camera, WiFi camera
Usage location
Indoors
Alarm system needed for use
No
Subscription needed for full use
No
Motion detection sensor
Yes
Infrared lighting
Yes
Infrared light range
20 m
Infrared motion sensor
Yes
Suitable for placement behind glass
No
Dynamic DNS client
No
2-way audio
No
Built-in microphone
Yes
Review event
No
Number of seconds to review event
0 s
Streaming
Yes

Other properties

Battery (power source)
No
Storage options
Cloud, SD card
SD card slot
Yes
Type of SD card
microSD
Number of days you can view for free
0 d
Installation ease according to customers
Simple
Built-in WiFi
Yes
PoE support
No
UPnP AV support
No
ONVIF certified
No
PSIA certified
No
Compatible with operating system
Android, iOS

Physical properties

Height
15,5 cm
Width
4,5 cm
Depth
4,5 cm
Color
Gold
Weight
400 g
Mounting possible
No
Water-resistant
Yes
Water resistance
Splash proof
Waterproofness certification
Not certified

Smart Home options

Controls via app
Yes
Controlled via Android app
Yes
Controlled via Apple app
Yes
Smart home platform
Apple HomeKit, Google Assistant, Homey

Introduction year and updates

Guaranteed support with updates
Unknown
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