Welcome to your environment! You can order everything from your assortment with your personal budget here.

You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

Customer Service

Delivery and installation of desks and desk chairs

How will you keep me updated on the delivery of my desk and desk chair?

  • As soon as your order has been shipped, you'll receive a shipping confirmation via email with a Track & Trace to track your order. Always keep an eye on this for the most current delivery information.
  • On the day before the delivery, you'll receive a 4-hour time slot via email before 22:00. At night, you'll receive a more specific time slot of 1 hour.
  • If our own delivery drivers stop by, they will call you 15 minutes before arrival.

Will you set up my new desk and desk chair?

Yes, we offer installation services for all desk chairs and desks. If you purchase a desk and desk chair at Coolblue, we'll also adjust them to a working posture that's suitable for you.

Set up desk chair

  • We'll mount your desk chair at the desired spot. If there are stairs, we deliver to the 4th floor. Do you have an elevator? We can reach any floor.
  • We'll unpack your desk chair and take the packaging material with us.
  • We'll explain how your new desk chair works.
  • We'll give you tips on a good ergonomic posture.

Set up desk

  • We'll mount your desk at the desired spot. If there are stairs, we deliver to the 4th floor. Do you have an elevator? We can reach any floor.
  • We'll unpack your desk and take the packaging material with us.
  • We'll explain how your new desk works.
  • We'll give you tips on a good ergonomic posture.

Set up and adjust desk and desk chair

  • We'll mount your desk and desk chair at the desired spot. If there are stairs, we deliver to the 4th floor. Do you have an elevator? We can reach any floor. _ We'll adjust your work space according to the health and safety standard guidelines, so you can work healthily.
  • We'll explain how your new desk and desk chair work.
  • We'll give you tips on a good ergonomic posture.
  • We won't leave until everything is in the right place and is set up. Promise.

Do you take my old desk and desk chair with you?

We don't take any old desks or desk chairs with us. They often have to be returned to the employer.

Will you adjust my new desk and desk chair to a position that is suitable for me?

Yes, if you bought a desk and desk chair from Coolblue, we'll adjust them for you according to the health and safety guidelines. Did you just buy a desk or a desk chair? We can only set up the product that you bought from us. We'll still give you tips on how to work ergonomically. Below, you can find the different services we offer.

__ Set up desk chair __

  • We'll assemble your desk chair in the desired location. If there are stairs, we'll deliver to the 4th floor. Do you have an elevator? We can reach any floor.
  • We'll unpack your desk chair and take the packaging material with us.
  • We'll explain how your new desk chair works.
  • We'll give you tips for an ergonomic posture.

Set up desk

  • We'll assemble your desk in the desired location. If there are stairs, we'll deliver to the 4th floor. Do you have an elevator? We can reach any floor.
  • We'll unpack your desk and take the packaging material with us.
  • We'll explain how your new desk works.
  • We'll give you tips for an ergonomic posture.

__ Set up and adjust desk + desk chair__

  • We'll assemble your desk in the desired location. If there are stairs, we'll deliver to the 4th floor. Do you have an elevator? We can reach any floor.
  • We'll adjust your workplace according to the health and safety guidelines, so that you can work in a healthy way.
  • We'll explain how your new desk and desk chair work.
  • We'll give you tips for an ergonomic posture.
  • We won't leaving until everything is set up and adjusted. Promise.

Can I choose a specific delivery and installation time for my desk and desk chair

Delivery Yes, you can choose the delivery time that suits you best. You have the following options:

  • __ Morning__: delivery between 07:30 and 12:00
  • __ Afternoon__: delivery between 12:00 and 17:00 These time slots cost money to reserve. The costs vary from € 9 to € 39, depending on the delivery day and the delivery time.

You can also choose free delivery if you select the whole day. We'll arrive between 07:30 and 17:00 on the day you chose.

Installation and adjustment Yes, you can select the day that suits you best to install and/or adjust your home office products. We'll arrive between 07:30 and 18:00 on your chosen day.

  • As soon as your order has been shipped, you'll receive a shipping confirmation via email with a Track & Trace to track your order. Always keep an eye on this for the most current delivery information.
  • In the night before the delivery, you'll receive a 1-hour time slot via email before 05:00. We do our best to deliver your product within that time slot.
  • If our own delivery drivers are on their way, they'll call you 15 minutes before their arrival.

Can your delivery drivers set up my desk and desk chair in a working position that's suitable for me

Our delivery drivers completed a training about the health and safety standards. As a result, they know a lot about correctly setting up desks and desk chairs.

Contact us

Our customer service is available until 23:59
Personal chat Digitalk.
You're now chatting with Coolblue customer service
This chat is closed
foo
Oeps File size is larger than 5MB. Upload a smaller file.