How do you hand in your old product at Coolblue?
All hand-in options
When you want to hand in your old product at Coolblue, you have 3 options:
- Option 1. Hand in at PostNL
- Option 2. Give it to a Coolblue delivery driver
- Option 3. Hand in at a Coolblue store
Hand in via PostNL
Do you want to hand in the product for free and a PostNL point? Follow the steps below.
- Put the product in a box, like an old package or a Coolblue box.
- Create a shipping label. You can use the blue button below for this.
- Place the shipping label on the box. Don't you have a printer at home? Scan the bar code at a PostNL point.
Fill out the information below:
- Company name: Coolblue Recycling
- Postal code: 5000 VB
- Antwoordnummer: 60350
- Bring the package to a PostNL point or give it to the delivery driver when they're delivering a different package. You can only do this for small products that fit in a box and are easy to lift.
Give it to a Coolblue delivery driver
Are you buying a new product and will it be delivered by one of our Coolblue delivery drivers? You can simply give them your old product. You can see whether your package will be delivered by a Coolblue delivery driver in the order confirmation or your order. You'll receive this email 1 day in advance at the latest.
Hand in at a Coolblue store
You can easily hand in smaller products like a phone, laptop, or tablet in one of our stores. Our experts will help you delete your personal information and passwords right away. That way, you don't have to worry about your vacation photos or emails still being on your old device.
What do we do with your products?
Our goal is to make the planet a little greener. We try to give your product, or parts of it, a second life. If not, we recycle your product in an environmentally-friendly way. New products are made with these raw materials. Of course, we treat your old stuff responsibly. That's why we safely remove your data so it doesn't leak. If you'd rather remove your own data, you can.