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  1. Headphones

Sony WH-1000XM2 Black

9,1/10 (262 reviews)
View all accessories
Sony headphones
Sony WH-1000XM2 Black

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Noise canceling
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Product information

Key specs

Type of ear cushions
Over-ear
Bluetooth
Yes
Noise canceling
Yes
Sound quality according to customers
Good
Carrying comfort according to customers
Good
View all specifications

Pros and cons

According to our headphones expert
  • Stream your music wirelessly via Bluetooth from your smartphone or tablet.
  • The active noise-canceling feature muffles distracting ambient noise and white noise.
  • The Smart Listening function adjusts the level of noise canceling to your activity.
  • The headphones don't come with a 6.3mm adapter.
Product Expert headphones

Description

Wirelessly enjoy clear and detailed sound with the Sony WH-1000XM2. You can wirelessly connect these Bluetooth headphones to a smartphone or laptop. Switch on the adjustable noise canceling function and say goodbye to ambient noise. The app gives you access to Smart Listening. This function detects if you're traveling, walking, or waiting, and adjusts the strength of the noise canceling function to this. This way, you'll fully enjoy the high-quality sound performance. Thanks to the wide frequency range of 4 to 40,000Hz, you can hear both the lowest as well as the highest tones. Do you want to choose another song or change the volume? Use the touch controls on the ear cup.

Wirelessly enjoy clear and detailed sound with the Sony WH-1000XM2. You can wirelessly connect these Bluetooth headphones to a smartphone or laptop. Switch on the adjustable noise canceling function and say goodbye to ambient noise. The app gives you access to Smart Listening. This function detects if you're traveling, walking, or waiting, and adjusts the strength of the noise canceling function to this. This way, you'll fully enjoy the high-quality sound performance. Thanks to the wide frequency range of 4 to 40,000Hz, you can hear both the lowest as well as the highest tones. Do you want to choose another song or change the volume? Use the touch controls on the ear cup.

Tips for using this product

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

View all support

Included by default

  • Manual
  • Hard case
  • Airplane adapter
  • Audio cable
  • USB cable

Included by default

  • Hard case
  • Airplane adapter
  • Audio cable
  • USB cable

Key specs

Type of ear cushions
Over-ear
Bluetooth
Yes
Noise canceling
Yes
Sound quality according to customers
Good
Carrying comfort according to customers
Good
View all specifications

Complete your purchase

Visit one of our stores, also by appointment

  • Get advice from an expert
  • View more headphones in our stores
  • We have stores in Almere, Amsterdam West, Amsterdam Zuidas, Arnhem, Breda, Den Bosch, The Hague, Eindhoven, Groningen, Haarlem, Hengelo, Leeuwarden, Leiden, Nijmegen, Rotterdam Alexandrium, Rotterdam Centrum, Tilburg, and Utrecht

Reviews

262 reviews
9,1/10 (262 reviews)

Rating

169 reviews with 5 stars

86 reviews with 4 stars

7 reviews with 3 stars

0 reviews with 2 stars

0 reviews with 1 star

Customer images

Most helpful reviews

8,4/10

Solid sound with the best noise cancellation on the market

  • Noise cancellation is 'best in class'
  • Operation via touch controls
  • Price
  • Wouter
  • 8 September 2017
  • Automatically translated from Dutch
8,0/10

Very good noise canceling headphones.

  • Good sound
  • Best noise canceling
  • Only 1 bluetooth connection
  • Kevin eveleigh
  • 22 March 2018
  • Automatically translated from Dutch
8,8/10

Perfect sound with superior noise cancellation

  • beautiful sound
  • Ear cup control
  • Wearing comfort when worn for a long time
  • Niels schuurman
  • 19 December 2017
  • Automatically translated from Dutch
10/10

The Rolls Royce of over-air headphones with NC

  • Very comfortable
  • Noise canceling works great
  • Jochen hebbrecht
  • 12 March 2018
  • Automatically translated from Dutch
9,6/10

Good sound quality and options and can also be used wired

  • Good sound
  • Can also be used wired
  • No USB-C
  • Wesley van der donk
  • 14 August 2018
  • Automatically translated from Dutch
10/10

Perfect headset

  • Good price/quality
  • Good fit
  • Price
  • Edwin ribbers
  • 29 September 2017
  • Automatically translated from Dutch
6,4/10

Great headphones, shame about the poor build quality.

  • noise canceling
  • Sound
  • Build quality
  • Erwin
  • 13 January 2018
  • Automatically translated from Dutch
10/10

Happiness is a headset

  • NC works perfectly
  • beautiful sound
  • Anne de rooij
  • 3 December 2018
  • Automatically translated from Dutch
9,2/10

In this price range, this was the best choice for me.

  • Crisp clear sound. (Equalizer in the app)
  • Wearing comfort, not too heavy, closes the ears well, so that a lot of ambient noise is automatically reduced.
  • The material gives an apparently vulnerable impression.
  • Niek
  • 24 August 2018
  • Automatically translated from Dutch
8,8/10

Works perfectly on the plane

  • Vansnick michael
  • 14 April 2018
  • Automatically translated from Dutch
8,4/10

Solid sound with the best noise cancellation on the market

  • Noise cancellation is 'best in class'
  • Operation via touch controls
  • Battery life
  • Price

I have had the Sony WH-1000XM2 in my possession for a few days and have already been able to test it intensively. Previously I had a Sony MDR-1000abn. There is a world of difference between the two headphones when it comes to noise canceling. The Sony WH-1000XM2 suppresses the noise a lot better, especially the higher frequencies (eg speech). With the Sony MDR-1000abn I could still hear my colleagues talking at work, while with the WH-1000XM2 this is almost no longer the case. I have also compared these headphones with the Bose QC35 and in terms of noise cancellation the Sony WH-1000XM2 is slightly better than the Bose. The wearing comfort is good but just can't match that of the Bose QC35. In terms of sound quality, I find it good and better than the QC35, but less lively, open and dynamic compared to the Sony MDR-100abn. Via the Sony app you can set the WH-1000XM2 to your own taste and sound preference. That is a good addition, as well as the quick attention mode with which you can hear the ambient sound by placing your hand on the right earcup. The different noise cancellation modes also work fine.
The battery life is fine. You can listen to music for several tens of hours between two charges, so that you would almost forget that it needs to be charged.
If the battery is empty, you can still listen passively via cable with an even more than acceptable sound quality.
The WH-1000XM2 can be stored compactly (flat) in the sturdy case supplied.
One negative point that I have experienced painfully is that if you hang the headphones around your neck, the skin of your neck can get caught between the hinges.
All in all I am satisfied with the purchase. I had doubted between this and its predecessor, the Sony mdr-1000x, which is a bit cheaper. The app with which you can set the WH-1000XM2, the improved battery life, the slightly improved noise cancellation were the deciding factors for me.

  • Wouter
  • 8 September 2017
  • Automatically translated from Dutch
8,0/10

Very good noise canceling headphones.

  • Good sound
  • Best noise canceling
  • Good over ear size
  • Only 1 bluetooth connection

I've tried 3 of the best NC products in the past few months: Bose QC35, Sennheiser PXC550 and this Sony 1000XM2. So I can try to explain the differences:

Noise canceling: The Sony has the strongest noise canceling, I suspect mainly because it has the sturdiest ear cup and therefore has more passive noise canceling. Bose has fairly light and thin ear cups, which means that more sound can be canceled as well. Conversely, the Bose also leaks the most sound to others around you. The Bose technology, on the other hand, is very good and strong, with virtually no noise canceling noise to be heard. The Sony does have a very slight noise. With the Sennheiser, there is a bit less noise canceling than both Bose and Sony. That is also because the over-ear format of the Sennheiser is a bit small and more towards an on-ear, which therefore provides a little more sound around the shell.

Sound: Sony and Sennheiser are both very strong in terms of sound. I can't make a clear choice between these 2. The Bose is relatively disappointing with the other 2 in terms of sound.

Usage: Bose and Sennheiser can be connected to multiple devices at the same time. Think of your laptop and your phone. Sony has that less for each other and can only handle 1 at a time. Sennheiser and Sony have a touch interface on the shell. Both work fine. Sennheiser and Sony both have handy options to temporarily turn off the noise canceling (or actually use the microphone to let the environment be heard through the speaker) to hear someone around you.

Quality build: The Sony feels solid and strong, maybe a bit heavy. The Bose felt a bit light and weak to me. Sennheiser feels good. The storage case that you get with the Bose is very good, that of Sony is also very good, that of the Sennheiser is a bit smaller and therefore feels a bit tighter and is less sturdy.

All in all, I'd say it depends on how important noise canceling and sound quality is to you. If you don't care about sound quality, I'd go for the Bose. If noise canceling is the least of your concern, I would go for the Sennheiser. If both matter a lot to you, then Sony is the best.

  • Kevin eveleigh
  • 22 March 2018
  • Automatically translated from Dutch
8,8/10

Perfect sound with superior noise cancellation

  • beautiful sound
  • Ear cup control
  • Many options via the App
  • Wearing comfort when worn for a long time

I've owned the Sony WH-1000XM2 for over a month now and every time I start a song I like it more. Are you looking for a bit more expensive headphones, because you are finally done with that tinny sound of the cheap headphones? Are you also done with the eternal nagging of the people around you and do you want to enjoy your music in silence during hours of work/study/music session? Your search is over, the Sony WH-1000XM2 is here!

For me, the choice was mainly between these headphones and the Bose CQ35II. I've had the Bose CQ35 and knew the noise canceling was already good. Also the comfort of the Bose was great. I never had a headache after wearing the headphones non-stop for hours. However, I always found the sound to fall just short. Especially the bass and deep sounds didn't sound nice. I then tried the Bose CQ35II a few times and although it was an improvement, I looked further.

Then I came across the new Sony and I was immediately sold on the sound. The sound of the Sony is really superior to that of the Bose. Don't get me wrong, both headphones produce better sound than cheaper headphones (sound tinny quickly) and have good noise cancellation, but the sound of the Sony is clearer and gives the possibility to get a bit of bass through your head (yet not as bad as a Beats does, but it ruins the rest of the sound spectrum).

Although Bose has always been lord and master in the field of noise canceling, the Sony one feels better. On full canceling, the Sony blocks more sound than the Bose. Both headphones also have the option of turning the noise canceling 'half' on. On the Bose, it's 'On' or 'Half'. However, Sony has another option that works amazingly well. It is possible (via the app, for example) to turn on the noise canceling fully (which is better than the Bose), to turn the noise on half (you can still hear people and cars which is safer in traffic. This option is similar to the Bose), but it is also possible to set the 'Half' option in such a way (press a button in the app) so that you no longer hear cars and trains, but you still hear voices. I always have this mode on in the train, so I can't hear the train but the conductor can!

The app that comes with the Sony is great. The possibility to adjust the headphones to your ear cup (music optimization), to turn on environmental effects (as if it were at a festival/club/concert/etc), to adjust the degree of noise canceling (about 6 positions) and a equalizer.

The ability to control your music via the headphones is wonderful and works easily (after a day of getting used to). Also the option to put your hand on the ear cup so that the music is softened and the microphone amplifies the sound around you so that you can talk to someone for a while works fine (it feels/sounds a bit like you are calling the person right in front of you ). Still, it does look a little weird (especially to people seeing you do this for the first time). You can just as easily tap your finger twice on the ear cup and pause your music.

But there are also downsides. For example, the headphones are slightly heavier than the Bose and therefore the wearing comfort is slightly less. The padding is also a bit harder. The first times I got the headphones I got a bit of a headache after listening to music for about 2 hours. This was especially annoying when wearing glasses, because the hard padding presses the temples of your glasses into sleep. Fortunately, this will go away after a week. The padding softens and the whole headphones seem to mold to your head. The result? Some days I have music sessions of more than 10 hours and nothing bothers me anymore.

Furthermore, the noise canceling also turns off if you put your headphones on, but don't connect it to a device. This is good for your battery if you forget to turn it off, but on the plane you have to keep your headphones connected to your mobile or plug in your aux cable.

My search for headphones that help me concentrate has been found, while listening to wonderful music has been found. Although I am no longer bothered by the sounds around me, the environment is now bothered by me. I've been tapped a few times to start singing and humming along with the music in silent spaces.

  • Niels schuurman
  • 19 December 2017
  • Automatically translated from Dutch
View all 262 reviews

Insure your headphones

You can select one of the Backup Plans below in your shopping cart. It will protect your brand new headphones against damage and/or theft.

Sony WH-1000XM2 Black
  • Backup Plan Damage - Cancellable monthly
    4,49 per month
  • Backup Plan Complete - Cancellable monthly
    5,49 per month
  • 2-year Backup Plan Damage
    55,00 one-time payment
  • 2-year Backup Plan Complete
    69,00 one-time payment

Expert review Sony WH-1000XM2

Expert review Sony WH-1000XM2
Are you considering buying the Sony WH-1000XM2, but want to know a little more about...
View more information
Are you considering buying the Sony WH-1000XM2, but want to know a little more about it first? We've taken a good look at the headphones and wrote an expert review about them. Read the expert review for the Sony WH-1000X M2X here

Specifications

Product

Product number
791658
Manufacturer code
WH1000XM2B.CE7
Brand
Sony
Warranty
2 years
Processing of your defect
Carry-in warranty
Old product returned for free
Yes

Physical properties

Weight in grams
275 g
Color
Black
Material
Plastic
Built-in microphone
Yes

Sound

Sound reproduction
Stereo
Hi-Res audio
Yes
Volume limit
No
Active headphones
Yes
Noise canceling
Yes
Adjustable noise canceling
Yes

Connection

NFC
Yes
Bluetooth
Yes

Cable

Detachable cable
Yes
Ribbon cable
No
Coil cable
No
Braided sleeve
No
Remote in cable
No

Quality

Hi-Res audio
Yes
Sound quality according to customers
Good
Carrying comfort according to customers
Good

Power supply

Power supply type
Rechargeable battery
Maximum battery life
30 hours

Resistance

Water-resistant
No

Casing

Type of ear cushions
Over-ear
Types of design
Closed
Foldable
Yes
Rotatable ear cups
Yes
Ear cushion material
Leather (skai)
Physical buttons ear cups
No
Touchpad ear cup
Yes
Remote control on ear cups
Yes
Volume control ear cup
Yes

Accessories

Extra headphone cables included
Yes
Headphones adapter included
No
Airplane adapter included
Yes

Awards

Awards NL/BE
Kieskeurig
Best tested
Yes

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Sony WH-1000XM2 Black
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