Customer Service
Recycling
Do you take my old product with you for free?
Yes. Our delivery driver can take a product of a comparable size. Prepare a few things yourself:
- Empty, clean, and dry your product.
- Is it a washing machine or dryer? Unplug the hoses. Watch the instruction video to see how to do this.
- Make sure it's ready at the front door. If you chose to have your product installed and connected, we'll take your old product from the place where you were using it.
During the delivery, you can give your old product to us for free. If the product isn't ready yet, we can come back on another day for € 50.
PostNL can take your small kitchen appliances if they're ready at the front door. Pack up the product in a box with a shipping label. You can find how to do this here.
