Customer Service
You can take care of many things yourself via "Quickly do it yourself". Haven't found what you're looking for? You can find more information about our customer service at the bottom of the page.
Accessibility
Quickly do it yourself
Orders
Returns and repairs
My Coolblue
Frequently asked questions
How can I contact Coolblue's customer service?
You can reach our customer service via different channels. You can find all our contact options on this page. Of course, you're also more than welcome to visit one of our stores.
Are you a business customer? You can find all the business contact options on our business page.
When can I reach your customer service?
Our customer service is available during the following opening hours:
Monday to Friday 08:00 - 23:59 Saturday and Sunday 09:00 - 23:59
The customer service has different opening hours on the following days:
- 24 December 2024 (Christmas Eve) - 09:00 - 18:00
- 25 December 2024 (Christmas Day) - 08:00 - 18:00
- 26 December 2024 (Boxing Day) - 09:00 - 18:00
- 31 December 2024 (New Year's Eve) - 09:00 - 18:00
- 1 January 2024 (New Year's Day) - 08:00 - 18:00
