What do you do if your washing machine doesn't drain water?

If your washing machine doesn't drain water, you can do the following:

• Step 1. Check the drain hose
• Step 2. Unplug the connector from the socket
• Step 3. Clean the drain filter
• Step 4. Unclog the drain
• Step 5. Drain the water
• Step 6. Contact the seller

One of the first and most simple things you should check is the installation of the drain hose:

• Check if the hose has enough room and it's not bended.
• Make sure the drain hose isn't placed more than 1m above the washing machine.
• Don't put the hose too far into the drain.

If this is the case, you should reposition the drain hose.

If the installation of the hose isn't the problem, you should unplug the connector from the socket. Clean the filter after this. Before you clean the filter, put a towel or container in front of the washing machine. This will help you to collect the dirt and water that's coming out of the filter.

With most models, you'll find the filter inside the washing machine on the bottom right behind a cover. Remove the filter by turning this cover or by pulling a handle. Empty the filter and check if anything is stuck inside, like a coin or bobby pin. Clean the filter with some soapy water, place it back, and close the cover. Plug the connector back into the socket and choose the 'Centrifugeren' cycle or the 'Centrifugeren/afpompen' cycle. Is your washing machine still not draining the water? Unclog the drain in the next step.

If cleaning the filter doesn't solve the problem, the drain is probably clogged. The drain can be blocked in different spots. Make sure to check if the sink drains and if the nearest toilet flushes. No? Contact a plumber, because the problem is most likely located further down the pipes. If the WC flushes and the sink drains the water, you should check if there's a bend in the drain hose. Can't find a strange bend or kink in the drain hose? Read the following article.

Is there water in the drum and does the washing machine no longer respond? Drain the water via the filter. The way this works differs per brand. Some washing machines have a hose next to the filter. You can use this to easily drain the water into a bucket. Other machines have a hatch that works like a funnel. Check the manual of your model how this works.

The last possible cause is a defective drain pump. Put the connector into the socket and select the 'drain' cycle. Listen whether you can hear the drain pump working. Do you hear it, but it's not draining water? Then the pump's inlet is clogged, so check the filter again. If you don't hear the pump working, it's either not receiving power or it's broken. Contact the seller or the manufacturer. If your old washing machine no longer worth the effort or the investment?