3 tips for when the camera of your Samsung smartphone doesn't work
Tips for when your camera doesn't work
There are different solutions for problems with the camera of your Samsung smartphone. Go through the tips below from top to bottom.
- Tip 1: restart.
- Tip 2: update your smartphone.
- Tip 3: perform hard reset.
Tip 1: restart
Sometimes, it helps to perform a soft reset on your smartphone. That's the same as restarting it. Follow the steps below to do that.
1: press and hold the standby button and the volume down button at the same time. 2: release the button when the device turns off. 3: press and hold the standby button to turn the device back on.
Tip 2: update your smartphone
It could be that the camera isn't working because your smartphone doesn't have the latest software. Usually, you'll see a large notification in the setting menu if there's an update available. Don't see it? Go through the following steps and check whether there's an update available.
1: make sure that the device is charged up to 60% at least. If it's not, charge the phone. 2: go to 'Settings' by tapping the icon with the gearwheel. 3: scroll down and choose 'Software update'. 4: choose 'Download and install'. Your phone will now search for any available updates. 5: is there an update available? Tap 'Install now'.
Tip 3: perform a hard reset
With a hard reset, you reset your smartphone to factory settings. So be sure to make a backup first, or you'll lose your apps, photos and files.
1: go to 'Settings' 2: choose 'Backup and reset 3: tap 'Factory data reset' 4: select 'Reset device'
In the article below, you'll find an extensive step-by-step guide to perform a hard reset.
