Get started with the QR code on your washing machine

You can use the QR code on your new washing machine like this:

• Step 1. Scan the QR code on your washing machine
• Step 2. Open the tips for the first-time use
• Step 3. Use the tips for possible errors

There's a QR code at the front of your washing machine. This is a blue code with a smiley in the middle. Coolblue sticks these on the washing machine during the delivery. To scan the code, open the camera of your phone. Hold your phone in front of the code. Open the link that appears on screen.

Afterwards, the QR code brings you to our user tips. You can read how to connect the washing machine, which programs you need, and how to sort your laundry here. Do you have a stain? You can also read how to remove a wine stain or tomato sauce from your shirt. To prevent odors, you can find tips on how to clean the washing machine.

Does your washing machine have an error or does it make noise? With the QR code at the front, you can easily solve problems without a mechanic. That's useful if your washing machine leaks or it doesn't drain water. With our tips, you'll know exactly what to do and you can read how to solve the error code. You might not even need the customer service, which saves you time.

Don't you need tips? You can easily remove the sticker from your washing machine. The sticker won't leave residue, so you washing machine will look nice.