How do you solve connection problems with your SteelSeries Arctis 9?
You want to game online on your PlayStation console with your Arctis 9 gaming headset. But, you're having problems with the connection or hear white noise while gaming. It often helps to reset your Arctis 9. In this article, we'll explain how to do this exactly. That way, you'll soon game with the best possible sound again.
This is how you reset your Arctis 9 headset
You reset the headset in 2 simple steps.
Step 1. Reset your headset.
Step 2. Reconnect your headset.
Step 1: reset your Arctis 9
You can reset the Arctis 9 via a hole in the bottom of the ear cushion. Go through the following steps to reset your headset.
- Remove the right ear cushion.
- Press the hole with the reset button with a needle.
- Press and hold the button in the hole for at least 1 second.
Your Arctis 9 has now been reset, you can reconnect it.
Step 2: reconnect your Arctis 9
You can connect the Arctis 9 via the included USB dongle. Go through the steps below to connect your Arctis 9 to your PlayStation console.
- Plug the USB dongle into your console.
- Set the slider on the dongle to 'PlayStation'.
- Check if the light on the dongle turns blue.
Your Arctis 9 will now connect to your console. This works exactly the same for the PC, you'll just have to set the slider to 'PC'.
