How do you ensure a good connection with your Sony earbuds?

Go through the following steps to solve connection problems with your Sony earbuds.

Step 1: turn the earbuds off and on again

Step 2: check signals around you

Step 3: update earbuds

Step 4: reset earbuds

Step 4a: reset the Sony WF-C500

Step 4b: reset the Sony WF-C700N

Step 4c: reset the Sony LinkBuds S

Step 4d: reset the Sony WF-1000XM4

Step 4e: reset the Sony WF-1000XM5

A simple solution that sometimes works wonders is turning the earbuds off and on again. Put the earbuds in the charging case to turn them off. They automatically turn on once you take them out of the charging case again.

Other devices could affect the Bluetooth signal between the earbuds and your device. When you listen to music, try to turn off as many wireless signals as possible. And make sure you don't use the earbuds too close to fridges, microwaves, or other appliances. The radio waves of these products may affect the Bluetooth signal.

If you haven't downloaded the latest software, it could result in connection problems. Download the Sony Headphones app and scroll down. Here, you have the option to download updates automatically. You'll receive updates automatically if you tick this box. Was this option enabled already? The earbuds will have the latest software.

Is the connection still not strong enough? The last step is to reset your earbuds. We'll explain how to reset all types of Sony earbuds.

First, you can put the earbuds in the charging case. Keep the lid of the case open. Press and hold the button on the left earbud for 20 seconds. After 15 seconds, the light on the left earbud will light up in orange and flash for 5 seconds. After this, the light will flash in blue. Repeat these steps for your right earbud. After you've done that, the earbuds have been reset.

Put the earbuds back into the charging case and keep the lid of the case open. Press and hold the button on the back for 20 seconds. After 15 seconds, the light on the front will turn orange and flash for 5 seconds. The earbuds have been reset once the light stops flashing.

You have to reset the Sony LinkBuds S separately per earbud. Put the left earbud back into the charging case first. Keep the lid of the case open. Press and hold the button on the back for 15 seconds. The light on the front will turn orange and flash for 5 seconds. Your left earbud has been reset once the light stops flashing. Repeat these steps for your right earbud.

Put the left earbud in the charging case. Connect the charging case to the charging cable. Open and close the lid of the charging case 5 times in 20 seconds. The light on the front will flash in red, followed by green. Repeat this with the right earbud. Your earbuds have been reset once you've done this for both earbuds.

Put the earbuds in the charging case and keep the lid open. Press and hold the button on the back of the charging case for 15 seconds. The light on the front will flash in red the last 5 seconds. Once this light stops flashing in red, the earbuds have been reset