Eufy Video Doorbell Battery Set + Eufycam 2 Pro

The Eufy was a top product. Local storage, quick review of images. Peace of mind on holiday: you check whether your belongings are still there and 'rest'. However, a major update was released around October 2023. The app on the phone (iPhone) also looks completely different. Since this update, the Eufy has become worthless: the connection regularly drops out and the range of the Homebase 2 has fallen sharply. The Eufy was previously wired (UTP) connected to a router in the meter cupboard. The outdoor cameras were located on the side of the house (+-5 meters away, one interior wall and one exterior wall) and at the back (+-12 meters away with one interior wall and one exterior wall). That went well for a year. After the update, a camera can no longer be installed outside: it only works on the front facade, where the camera is only about 4 meters from the meter cupboard. All other points are now too far, causing range loss. Tried everything now. From simple on/off to a complete reset and new installation of the system. Unfortunately nothing works. So either buy a real 100% offline system where you are independent of a company, or just go for full integration like Ring. With Eufy you have the worst of both worlds: an app that apparently stops working from one day to the next and 'bricks' your devices remotely, but no cloud storage.

Thought this product will help me in smart way unfortunately not. Home base is on red status since last 4 weeks. I register exchange/return I got the exchange but this also does not work. contacted Eufy and used their recommendation as well but still it is not working

tried to connect via qr, didn't work, manual input didn't work either. have an iPhone 13. so connection convenience is not there. but sent back.