4 tips for when the audio of your Samsung smartphone doesn't work
Tips for when your audio doesn't work
There are different solutions to this problem. Go through these tips from top to bottom.
- Tip 1: check the sound settings
- Tip 2: restart
- Tip 3: update your smartphone
- Tip 5: perform a hard reset
Tip: check the sound settings
Isn't your sound working? Check whether the volume is high enough first. Use the volume up button on the side of the device to do that. Samsung smartphones have a silent mode, so you won't be disturbed. You may have enabled that accidentally. Follow these steps to turn the sound back on:
1: go to 'Settings 2: choose 'Sounds and vibration' 3: tap 'Sound mode' 4: select 'Sound'
Tip 2: restart
Sometimes, it helps to restart your Samsung smartphone. This is what we call a soft reset. Follow these steps:
1: press and hold the standby button and the volume down button at the same time. 2: release them once the device turns off. 3: press and hold the standby button to turn the device back on.
Tip 3: update your smartphone
Sometimes, the sound or the microphone doesn't work because your smartphone doesn't have the latest software. Usually, you'll see a notification in the settings menu when there's an update available. Don't see it? Go through the following steps to check if there's an available update.
1: make sure your devices is charged at least 60%. If it's not, charge your phone. 2: go to 'Settings' via the gearwheel icon. 3: scroll down and tap 'Software update'. 4: Choose 'Download and install'. 5: is there an update available? Tap 'Download now'.
Tip 4: perform a hard reset
With a hard reset, you reset your smartphone to factory settings. So be sure to make a backup first, or you'll lose your apps, photos and files.
1: go to 'Settings' 2: choose 'Backup and reset 3: tap 'Factory data reset' 4: select 'Reset device'
In the article below, you'll find an extensive step-by-step guide to perform a hard reset.
