How do you solve audio problems with your Logitech G headset?

Adjust the settings of your headset correctly. Follow the 4 tips below and solve audio problems with your headset.

Tip 1. Solve hardware problems Tip 2. Troubleshoot Tip 3. Adjust audio settings Tip 4. Reinstall Logitech gaming software

First, check if there's a problem with the hardware. Connect your Logitech G headset to a different audio connector in your device. Connect the headset to a different device to test if the headset works. If the headset doesn't play audio on the other device either, it's likely that the headset is damaged. If the hardware works properly, it may be caused by the audio settings or the Logitech software. We'll discuss these tips.

With the Windows troubleshooter for audio, you can easily solve audio problems. Via these 3 steps, you can easily troubleshoot.

1. Type 'troubleshoot' in the Windows search bar, and click 'Additional troubleshooters'.
2. Click 'Playing audio'. Then, click 'Run the troubleshooter'.
3. Follow the instructions on your screen to solve the problems found.

If your Logitech G headset still won't produce audio, go to the next solution below.

Set up your Logitech G headset as the default playback device. If you don't, it's possible the sound won't come out of your headset. Follow the instructions below to check and adjust your sound settings.

1. Type 'control panel' in the Windows search bar and click 'Control panel'.
2. Select 'Small icons' next to 'View by', and click 'Sound'.
3. Right click an empty space and check 'Show disabled devices'.
4. Make sure your Logitech G headset is enabled. If that's not the case, right click it and click 'Enable'.
5. Next, click your Logitech G headset. Then click 'Set as default'.

Now that you've chosen the right settings, the Logitech G headset should work correctly. If that's not the case, you can continue with the last tip to solve problems with the Logitech software.

The Logitech gaming software helps you to adjust your Logitech gear. In some cases, this software can introduce bugs and errors with the headset, so it doesn't work properly. To solve compatibility problems, you can reinstall the program.

• Step 1. On your keyboard, press the Windows logo and the letter 'R' at the same time. You'll see a 'Run' window appear on screen. Type 'appwiz.cpl' and click 'OK'.
• Step 2. Look for 'Logitech gaming software' in the list, and click 'Remove/change'. Follow the instructions on the screen to remove it completely.
• Step 3. On your keyboard, press the Windows logo and the letter 'R' at the same time. The 'Run' window will open again. Type 'devmgmt.msc', and click 'OK'.
• Step 4. Double click 'Sound, video, and game controllers'.
• Step 5. Right click your Logitech gaming headset and click 'Remove device'.
• Step 6. Check 'Remove the driver software for this device', and click 'Uninstall'.
• Step 7. Restart your computer. Download the Logitech gaming software again via the link below

You Logitech G headset will now connect to the PC and it'll correctly play sound via your headset.