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Written by Caitlin

How do you solve error codes on an AEG microwave?

No one wants to see an error code on their AEG microwave. Luckily, you can often solve this yourself. Cool down the appliance when it's too hot or easily put the turntable back in, for example. We'll tell you what the solutions are for all the error codes, so you can soon use your microwave again.

All error codes

Error code F104 on the display

In this article, we'll tell you how to solve the most common errors and error codes yourself.

  • Error code F104/ERRM/ERRC: temperature sensor problem
  • Error code F215: problem with the control electronics
  • Error code E15: oven too hot for the function
  • Error code ECON: microwave is in power-saving mode
  • Error code –--C: door doesn't close properly
  • Error code PLAT OFF: turntable is locked

Error code F104/ERRM/ERRC

Error code ERRC on the display

If you see one of these error codes, there's a problem with the temperature sensor. This is often because the environment is too cold. Check whether it's below 16°C in your kitchen, because the microwave can't function properly in that case. Did you use the oven function earlier? The problem could also be the inside temperature. Let it cool down first.

Error code F215

Error code F215 on the display

If you see the error code F215, there's a problem with the controls. Turn off the oven and wait a couple of minutes before you turn it back on. If you can't do this because the controls don't work, unplug the microwave or switch off the fuse.

Error code E15

Error code E15 on the display

The E15 error code indicates that the oven is too hot for the function you selected. Open the door so the interior can cool down properly. Is there no heat coming from the appliance? Switch it on again. The error code will disappear.

Error code ECON

Error code ECON on the display

If you see ECON on the display, the microwave is in power-saving mode. Unplug it from the socket and wait a bit before you plug it back in. The display will count down from 3 minutes. Set the time within those 3 minutes. If you wait longer than then, the microwave remains in power-saving mode.

Error code --C

Error code --C on the display

If you see --C, the door of the microwave isn't closed properly when you select a function. Does the door look closed? Check whether the door hooks are intact. Isn't this the case? Have them replaced by a mechanic so the door can close properly again.

Error code PLAT OFF

Error code PLAT OFF on the display

The code PLAT OFF isn't an error code, but it indicates that the turntable is locked. Do you have a large angular oven dish and want to unlock the turntable? Press the 2 outer keys during one of the programs. The turntable will unlock.

Problem not solved?

Customer service employee

Does a different error appear on your AEG microwave or didn't the solutions above work? See if your microwave is still in the warranty period. If you bought your appliance from use, contact our customer service. If you bought your microwave somewhere else, call them. Is the warranty over? Contact the AEG customer service.

Caitlin
Article by:
Caitlin Microwave Expert.
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