2 tips if your OPPO smartphone doesn't have an internet connection
Can't connect to WiFi or mobile internet with your OPPO smartphone? In many cases, you can solve this with a soft reset or software update. We'll give you some tips to get your internet working again here.
Solve problems with the internet connection
If you don't have internet on your OPPO smartphone while the network is online, follow these steps.
- Reboot your smartphone
- Update your smartphone
- Perform a hard reset
Tip 1: restart your smartphone
A soft reset is a possible solution. This is the same as a restart.
- Press and hold the standby button and the volume up button simultaneously.
- Release the buttons when the device turns off.
- Switch the device on again by pressing and holding the standby button.
Tip 2: update your smartphone
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Go to Settings
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Choose for a software update
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Download the software
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Click update
Sometimes, a function doesn't work because the phone has older software. Follow these steps to update your device. Make sure your phone has enough power.
- Go to 'Settings' and tap 'Update software'.
- If there's an update available, tap 'Download now'.
- After downloading, choose 'Update now'. Your OPPO will restart.
Tip 3: hard reset
With a hard reset, you can reset your OPPO smartphone to the factory settings. Try this tip as a final resort and make a backup beforehand, because all your data will be lost.
- Open Settings.
- Go to Backup and reset via Additional settings.
- Select Reset phone.
- Tap Clear all data and confirm.
Article by:
Megan
Smartphone Expert.
